FIFA lag fix
We now have an actual fix for lag in FIFA. The guys at Netduma approached us given all of our work on lag and asked us to test their gaming router.
We tested it in over 500 FIFA15 and FIFA16 games and when set up and used correctly it stopped lag in over 80% of all the games we played. A true FIFA lag fix! All the previous help remains below too, essential knowledge. Still brilliant in FIFA17.
It has several features which help you control your network and connection, and more importantly who you play against online. We have created 3 videos to show how the Netduma works for FIFA, how it exposes the FIFA matchmaking and also the settings we use on the router.
The main video shown below has links to the other 2 at the end and in the description. We have linked all 3 below the video just in case. This has taken a lot of effort and we wouldn’t recommend anything unless we believe it makes a difference to your FIFA gaming. If you aren’t able to buy a netduma router the rest of the page below remains on how to help stop lag.
If thinking of buying a Netduma router use code fifaaddiction at check out on their website for 5% discount https://netduma.com
FIFA lag fix https://www.youtube.com/watch?v=PDaaz1q6Hcs, FIFA lag exposed https://www.youtube.com/watch?v=Yo3VTQEvDGc, FIFA Netduma settings https://www.youtube.com/watch?v=zq5RdhuvH7c
FIFA lag fix help if no Netduma router
Following months of research we have a good idea of the issues at each stage when playing FIFA. We have completely revamped this page because lag and connections are complicated so we need to try break them down. Before we start there is no guarantee that you will have completely perfect gameplay because at any one point in time 1 or a combination of all the 6 areas below could create an issue. However you can give yourself the best chance possible. We also know where the biggest problems are. Please read all the sections if having problems including section 7 with lots of tips and workarounds. Also make sure you check out the FIFA connection issue page and our latest FIFA game changer page!
You can be the best FIFA player in the world but if you have lag online you have little chance of winning. Which frustrates us so many FIFA players world wide. There are many types of lag and the worst is probably button lag where you press the pass button holding the stick in one direction and by the time the lag has finished it registers the direction your stick is milliseconds later. Making the game unplayable and less enjoyable.
- 1.Your ISP for FIFA (how to test)
- 2.Your home network setup
- 3.Router setup for FIFA
- 4.Sony(PSN)/Microsoft)XboxLive) network
- 5.Your opponent
- 6.The EA FIFA servers
- 7.Tips for better FIFA connection
- 8.Your monitor or tv can cause lag
1. Your ISP (how to test)
We know that in the UK (4pm-midnight) many ISPs such as Virgin/Sky/BT actually struggle with capacity of their networks and latency issues. Especially during major events or game launches. We know this as in forums admins have actually admitted their networks were at capacity. Not much we can do about this apart from complain and threaten to leave lots hoping we are added some magic list of customers who receive better connections. If we change ISP would that help? Probably not unless a smaller more expensive supplier who still might have to use infrastructure and cables of others. Though in theory you wouldn’t be affected by capacity issues or latency.
Anyone downloading while gaming really does have a higher chance of lag and disconnections. We know that ISPs don’t like people who constantly download so hold them back a bit. The problem here is lots of the downloading uses P2P connections. So the ISPs punish people for it. Unfortunately for us FIFA like many online games uses a P2P connection.
On top of this where you live determines how good your connection actually is. You might have a 30mb service struggling at around 10mb peak times. You might only have fibre for certain part of the route to your ISP. Again not much you can do there apart from move house.
IMPORTANT – Test your potential gaming and streaming ability using the pingtest.net website You need a connection rating of B or higher and jitter needs to be less than 5ms. Jitter = bad gameplay and lag. Also packet loss would suggest a bigger problem. Here is the result of our test.
If you have bad results lower than a B or high jitter the chances are you have poor internet service or lots is going on in your house internet wise. Maybe shared connection with Uni housemates or family etc. Look at the following sections to see if any of our suggested changes make a difference.
2. Home network setup for FIFA
We recommend cable connection only rather than wireless. Too many things which can affect wireless and if having problems you definitely need to try using a cable. We also recommend setting superhubs/routers supplied by your ISP to modem only mode and using your own router. Instructions and video below section 3 on how to set the most popular superhub to modem mode (Virgin Media superhub). ISP supplied routers are generally crap for dealing with traffic and connections. If on BT check this forum for BT infinity on routers you can use with BT Infinity. Sky actually say it is against their terms and conditions to not use their supplied kit and there is no modem mode available. However some routers allow Sky connections and usernames/passwords to work on them without much tweaking. If you are techie have a read of this forum for Sky fibre
3. Router setup for FIFA
Now as above if you only have the supplied router from your ISP then not all the options we suggest below will be available to you. Whichever settings you find which match you can change. Other settings you don’t have you will just have to see how you go and maybe think of investing in a better separate router. Typically good routers cost between £70-£100.
If you are going to try a new router then the 1st step in this process is setting your ISP router to modem mode or connecting Sky etc to your own router. This is so you can access further settings which might not be on the ISP supplied router. EG the Virgin Superhub2 does not have QoS settings which we are going to add here. Also your new router will be better generally at everything. Also if you buy a new router and have ISP set to modem mode but it keeps disconnecting internet try different firmware versions for a day. We have found the original firmware stable and all new updates rubbish on our netgear. Don’t worry about updating your router with an older firmware and it then saying a new firmware is available.
Few examples on how to update firmware –
http://www.wikihow.com/Update-Router-Firmware
Updating Linksys firmware
Updating Netgear firmware.
Instructions here from Virgin on setting Superhub to modem mode (also video below)- How do I set up Modem Mode on my Super Hub?
So if on the ISP router or your own now you need to set your console to a static IP address as shown on the Portforward site. Click on the console you have to open the page – Xbox360, PS3, XboxOne, PS4 also shown in the video at the end of this section. Works the same for all consoles.
Then we recommend certain settings on your router for FIFA. One setting we are certain makes a difference on FIFA is UPnP (Universal Plug and Play), and we had it as advice on this page since FIFA12. The KEY is to switch it OFF. Ironically it is supposed to help devices connect to each other and talk to each other. But for some reason with FIFA it creates issues. Again in FIFA15 with the menu lag on PS4. once in your router settings should be in Advanced settings as here – UPnP settings. PLEASE note if you use 2 consoles at the same time on same network UPnP has to be set ON. Nothing can do about that.
Then set port forwarding up for the connections you need (especially with UPnP now off). 1. Console to EA servers. 2. Console to Xbox Live or Playstation Network. 3. Console to Origin servers. Your connection should then be NAT type 2 doesn’t need to be type 1 fully open. Don’t worry if you don’t know how to set up port forwarding on your router as for a start you can do a factory reset of it and start again. Also there is a website which shows you how to do it for your router and even for FIFA on whichever console!
Go to http://portforward.com/english/routers/port_forwarding/default.htm which takes you to the router list. From there select your make of router (tells you on back of your router, Virgin Media hub is netgear for example). You might see a page saying continue if using add blocker. Click continue then select your router model number. Then select FIFA PS4 or XboxOne and it will show you how to set them. Use our list below for 360 PS3 or PC. The various videos below show how to set up port forwarding and disabling UPnP.
If not sure ask someone more technical. Here are the ports to forward for FIFA on xbox playstation and PC. The various consoles have different ports required. A combination of what EA suggest and those on portforward.com which includes the Origin servers. We aren’t sure if the Origin ports make a difference or not but if you have enough port forwarding rules (some only allow 20) why not add them in.
- XBOX 360
UDP: 53, 88, 3074, 3659
TCP: 53, 80, 3074, 3659 - XBOX ONE
UDP: 53, 88, 500, 3074, 3544, 3659, 4500
TCP: 53, 80, 3074, 3659
- PS3
UDP: 3074, 3478-3479, 3658-3659, 5223, 6000
TCP: 80, 443, 3659, 5223, 10000-10099, 42127 - PS4
UDP: 3074, 3478-3479, 3659, 6000
TCP: 80, 443, 1935, 3478-3480, 3659, 10000-10099, 42127
- PC
UDP: 3659, 9565, 9570, 9000 – 9999
TCP: 3569, 9946, 9988, 10000 – 20000; 42124
- EA Origin
UDP: 1024-1124; 18000; 29900
TCP: 80, 443, 1024-1124, 9960-9969, 18000, 18120, 18060, 27900, 28910, 29900
Router set up final steps
Within your router settings almost complete just one more thing which needs setting, QoS (Quality of Service).
Test of your download and upload speeds so we know what your connection is capable of – http://www.speedtest.net The upload speed needs to be added in the next step to QoS.
In your router settings if you have it QoS as explained here needs to be setup for the LAN port of your console. Check on the back of your router which port the cable is in. Then as explained below you can set this to high priority.
Find your router support page using google then type in qos you should see something similar to – Setting Netgear QoS
Our speed test gave us a potential upload of 11.62mb but we did the test within the router QoS check area and it said 9322kb (9.3mb). Worth doing the tests a few times at different times of day see what your average result is. Then set it slightly lower. Decided to set ours at 8mb. As per the QoS guide above setting it too low or too high will not be of benefit to your gaming.
Videos showing setting Router to modem mode. Setting up port forwarding using Portforward website and setting up a separate sky router
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4. Sony (PSN) / Microsoft (XboxLive) network
It is ok having a great ISP with great connection and download/upload speeds with amazing router. But if Sony or Microsoft have issues with their networks you will have bad or even no connection to the FIFA services. This can make games disconnect and give problems trying to find opponents. You can check the sites below for any planned maintenance or major issues. Xbox Live much better for this and even include FIFA updates. Good to keep an eye on both on twitter. We will tweet out if we see any @fifaaddiction
http://support.xbox.com/en-GB/xbox-live-status
http://en.support.sonyentertainmentnetwork.com/app/service_status
5. Your opponent
In FIFA we recommend you only play if it shows 3 green bars. For every version on FIFA make sure that your matchmaking is set to local. To find this in the menus go to Customise, Online Settings, Matchmaking options. Set Approximate Location Matchmaking to yes.
6. The EA FIFA servers (testing your connection)
First off check that the servers are actually up and live especially if trying to access FIFA Ultimate team. We will tweet out when they say there is maintenance or an issue. From our testing over the years we know that the EASFC servers create issues. We recommend switching off all sharing of EASFC and the more people who do this the less stress there will be on the servers. In our opinion too much info is recorded and tracked which we don’t really need to know. Like a friend has just drawn a FUT match etc.
We also know that when the servers are at capacity same as with the ISPs everything grinds to a halt. From the trading market to lag to connecting to games. Not much we can do but we know that when it was near the end of FIFA14 Ultimate team was smooth. Where as at the start same as now in FIFA15 everything is lagging disconnecting and generally a mess. EA have blamed lots of it on Ultimate team being overloaded with bot accounts farming coins. We won’t go into detail on that but we know this does create an added load on the servers. No longer a big problem in FIFA 17.
You can check your connection to the EA Servers by downloading some software called UOTrace. This is advised by EA staff and on their support website – http://help.ea.com/uk/article/how-to-uo-trace. As you can see we found an issue with a Virgin Media server having 16% packet loss and the support staff reckon it wasn’t a problem when we raised it on the forum – VirginMedia EA Server packet loss. Which is against what EA say so who do you believe. Interestingly the Virgin Media server was fixed a week later. So it is worth testing and adding to forums.
We do know that EA have attempted to cut out lots of cheats online who attempted to actually create lag and disconnects in the game. So a few techniques people were using aren’t now possible. It is difficult for EA we have to admit that as a lot of things are not their fault. Idiots trying to ruin the game are as big a problem as the capacity of the EA Servers.
7. Tips for better FIFA connection
These are now on the FIFA connection page to stop this being the longest page ever. Once you have done the steps above check that page for all the tips and tricks which can help clear connection issues and give better gameplay.
8.Your monitor or tv can cause lag
We did lots of research on this and created a blog when we found different monitors and televisions can create lag. Due to their refresh rate which can be very different depending on your television. Monitors designed for PCs shouldn’t be a problem but worth checking. Read our blog on TVs with lowest input lag and what it is – https://fifaaddiction.com/4914/best-tvs-for-gaming
Can we get this thread going again? I have out of sync button delay but in fifa 21, did anyone manage to find a fix?
Hi Jamie, yeah sure, have you looked at the input delay page which is what you are experiencing not lag. https://fifaaddiction.com/fifa-issues/fifa-input-delay-fix/
I think you post false info. I was with a particular ISP and anytime I went on fifa I only had one bar on the onscreen thingy. Most ppl see this and back out of the game which was a real pain. My game never lagged at all, the connection might drop I would say once in every 200 games not lag but drop. I ended up having to switch ISP for other reasons and switched to a “Better” ISP(went from 3g to 4g. Now when I go to play someone online I get minimum 3bars usually 4 or 5 though and guess what it lags all the time!. Those bars are nonsense. Play the opponent(no matter what bar they have) and if its lagging make a note of who you are playing and avoid them the next time. As for me, my 14 day trial of 4g will be going back to vodafone and i’ll be looking elsewhere for a better job. Really p***** me off that there is so much false info out there about only playing ppl with a certain bar rating. Load of rubbish!
You are entitled to your opinion, we haven’t had lag for 18 months using netduma but only if we play games with green bars at start. No point having green bar latency if your opponent is thousands of miles away. Netduma solves this.
Howdy folks.
Having an issue at the moment with pro clubs. Playing fifa 17 on xbox one. I am living in the UAE and it seems as though others are having the same issue. At the beginning of a pro clubs match for the first 20 minutes I am experiencing a serious input lag or delay with my controls. My pro just runs in one direction for a good 20 – 30 seconds, or won’t pass at all when I am hitting a command. Sometimes I also just cant get into a match when the rest of the people playing seem to progress fine. Any suggestions, it’s been happening since January?
Hi all…
Can you ALL try this fix please and let me know if it work for you too?!
1) set fast gameplay in personal setting.
2) I just found that changing almost all my buttons and creating a new custom settings files removed completly input lag…at lesst for 3 matches till Now
I noticed that even if lag was reduced, my passing was still slow/lagging so i decided to change even the pass button (X in my ps4)
So in my new (and not confortable at all !!) configuration my keys are:
Triangle: passing
Squadre: shot/normal tackle
Circle: cross/ slide tackle
X : trought passing
R1 run
L1 change players
R2: shot/pass modificator
I’ll keep trying to play with this unconfortable settings hoping that lag will stay away (often, in the past, after a false solution, lag returned in few matches!)
Let me know if this worked (and keep working) for you and sorry for my english !!
Maybe we all can find a solutin to come back to our old button settings without any lag…
hi, i am playing fifa15 on my lappy,it was working well for few months ,now suddenly after starting the game ,and few minutes after playing it it starts lagging.if i quit the game and restart it ,it works well for few minutes and then again starts lagging..plzz help asap….
im omkar from india im facing issue wid fifa 15
my fifa 15 on PS3 started freezing at random locations….smtyms it freezes my entire console.
i tried all troubleshooting methods given by EA. nothing happned.
My connection type is TYPE 2 on wireless connection.
i reinstalled the game several tym.
suggest me some troubleshooting steps which i can try.
Any other games with the problem?
Fut online is basically unplayable for me now always the home team lag every match cant even remember the last time i finished a match have tried everything last year was bad but this year is even worst.The best connection ive ever had was fifa 10 and 11 and that was with talk talk on about 4mb download.Do most people here with problems have fibre optic at the min im with plusnet before bt infinity both 80down 18up.Would just like to add games like call of duty im usually host.
4 My internet is type 2 which is fine, it’s ea servers not people’s routers, to tell them to take off security on them is beyond me and ridiculous, overload of people on the servers is the problem which is why I stopped gaming.
Hello.Thank you for your suggestions .I tried everything.But also i tried more than suggested here.The result is, this problem is out of gamers control.It seems problem is on EA servers.EA company should test this game in all conditions before release it.Also should keep testing it on heavy traffic condition on their servers.But seems they abandoned it and they dont care now if working properly or not.
When this game released on first 2 days , then all worked fine and players reacted fast.But then, day after day game going to be more and more slower.Now players react 1 second slower and any setting on routers can not change it.This means that EA needs more servers for this game because people now using it are too many.Problem is on EA servers side which can not handle long distance players.
We tried all solutions but with no success.Now EA needs to try to create much more servers for this game.Otherwise only solution for us is to move to Pro evolution which seems working more reliable (i hope this game will not be like fifa in future)..Thank you any way for your suggestions.But problem is not related to a setting router-modem problem on this phase.
Did you try our FIFA game changer? https://fifaaddiction.com/fifa-issues/fifa-gameplay-issues/
I agree with you.
The real problem must be something about syncronizing settings and the lag/high ping to ea sever that is located in US west coast.
The real problem is the fisical distance from the server (even if it’s a p2p game we are always and continuously connected to ea sever)
So, imho, EA should put one sever in each country.
There is nothing that we can really do about input lag except changing home to a nearer country to the ea server
A Netduma router solves this problem – https://fifaaddiction.com/fifa-issues/lag-fix/
I bought netduma router and it DOES NOT RESOLVE input lag.
Input lag specifically can be linked to your ISP/network set up and your monitor/tv. The netduma makes sure the lag between you and your opponent is removed as much as possible. What is your ping and jitter when you do pingtests?
my game lags and commentary starts sluttering and dunnginf after 5 to 6 minutes of game play both in online and offline mode. what could be the issue
I’m going to follow your instructions and buy a router and convert my virgin super hub to a modem, but in your opinion which is the best router to go for in the current market within the £70-£100 price bracket? I’ve been looking at the netgear wndr4500 but I would like your opinions.
Erm its a tricky one most netgears seem to conflict with the virgin router which is also netgear! Really not sure which is best as we can’t test them all. Would do as much research as possible and look at the virgin forums for any you are looking at to see if any issues are mentioned.
I actually received a d-link router from virgin themselves, as the superhub i have has poor wireless. Ring them and tell them your wireless is poor, they will send you a router for free. You can then bridge your superhub to it.
I got FIFA15 on PS4 release date. For the first 3 weeks everything was very smooth and I really enjoyed the game. However, the last few days has been a nightmare with button lag problem. Every single game I played I encountered button lag. It has been so bad to almost unplayable.
All the players run extremely sluggish and slow. When I control the players it’s like they have rocks tied to their feet. Whenever I do a pass or shoot, the ball goes extremely weak and take a long time to reach where it goes. For example when I take a shot, the ball only travels slowly on the ground instead of going up in the air. It takes 1-2 seconds for my players to respond to a button press. The whole experience has been very frustrating!
I’ve run many ping and latency tests on my connection and all results came back grade A everywhere, plus I don’t have this problem with any other games online whether it’s PS4 or PC so I know for sure it’s not my connection problem. My PS4 is hard wired to the router as well so I’m not even using Wifi. I have a 40Mbit internet connection so there shouldn’t be any lag at all.
It’s quite frustrating that I can no longer play this game properly online. Does anyone experience the same problem? I noticed for the first few days there were not many FIFA 15 players on PS4 but that number has increased now. Is it because of EA server unable to handle the load? I even started noticing lag in FIFA 15 menu now whereas it was very smooth in the beginning.
It’s really sad the game just went from amazing to unplayable within a few days.
SteelDogg, Mate I have had same experience. Suddenly few weeks ago I realized whole my online games are so slow and delayed. no matter if I play friendly or season, with the opponent who lives in Japan or Poland, always same. Exactly as you said, each command takes 1-2 secodns to perform, shots seems to be done by the still ball, so many mess and pinball on the pitch. And I have no idea what happened. No one knows. I have just deleted FIFA from my PS4 cos I have no more patience to pray every day for a normal game.
Did you try the FIFA gamechanger on the FIFA issues page.
i cant use ea servers in ps3 on my wifi but they are available on my friends wifi. can u figure out what the problem is ?
waiting for ur response
Impossible without being there looking at your setup. Can you connect if use wired connection on yours?
no i cant also when wed i think there is a problem in my connection which is preventing communication with ea servers . can u suggest what kind of problem it can be so i tell to my isp?
Really have no idea. If works at your friends using your console? Firewall issue? Your ISP would suggest resetting all your network equipment and PS3 to how they were when first bought.
When i play FUT or Seasons normally my internet is alright but for some reason everytime i get on pro clubs it starts giving me a massive button delay… i do have slow internet tho
Clubs has to link more than 2 people when playing so harder to get good connection if slow internet.
Hello, I have tried all the instructed connection fixes and seem to help. However, I have Ipv6 in my area and wanted to know if that should be “enabled” in my router? Also, You recommended Port Forwarding, but, have u tried to put the static Ip in the “DMZ” mode in the router for Xbox One? Does it work just the same or worse connection?
DMZ should be same as ports just less secure. IPV6 not in our areas so can’t test yet.
Thank you for the reply. Even if I use the “DMZ” instead of Port Forwarding MUST I still need to Turn “off” Upnp?
UPnP is separate to DMZ and Port forwarding which are basically doing the same thing.
Turning DMZ on is not recommended since it opens up the whole network including ports that should not be open to the internet/public network. This can be a huge security issue.
Indeed we do give the option of port forwarding.
i keep getting lag every were
iv bad lagging and game play i delete im account got a new game was fine for one night then goes to pot again its alot too do with ea and there servers and poor matching how i can be playing people from brasil and canada and italy most of the the time is beyond me with my setting on approx location and im living in ireland and probably have been matched with one irish player ea servers are pretty bad too too many people complaining bout this **** four years iv been playing fifa now never had this problem will be going back too pro evo i think screw ea and there bad hospitality and poor match making games
I am actually selling my PS4 tonight after a tipping point with PS4 online gaming. BF4 was dreadful for a long time and FIFA online is causing me to age like a meth addict! I have been playing FIFA online since 2010 and all the versions have been utter pisch for too long. If you want a smooth game you need to be playing between 12am-4am and that is bang out of order if you expect a person to spend all this money on the game and all the extras they want you to spend on. Button lag, players missing open goals, missing simple tackles, not reacting to over the top through balls and the goalkeepers play like they are on day release in FIFA 15.
This is a great website but you have confirmed for me that I am making the right decision… too many factors that are out of my control are destroying my fun online and I have a feeling that with what I can control something will pee all over my efforts. 🙂
For FIFA you will notice the game much better online PS4 when lots move to GTAV. Which is actually another good reason to keep your PS4 ha.
I’m currently playing FIFA 15 on my PS4 connected with wifi with a ping of 38ms and jitter of 8ms which is rated to be B*, but still having what you called the button lag which made me having bad times playing online multiplayer. FIFA15 port has been opened as suggested in this link (http://help.ea.com/au/article/opening-tcp-or-udp-ports-for-connection-issues/). Tried to turn off UPNP but NAT type became Restrictive (Type1) which disallowed me to matchmaking, so I turned it back on and it goes back to Type2. I’m a big fan of FIFA, so please help me out here, I really don’t want any lag to restrict my performance. Please e-mail me if you need more information regarding my connection. THANK YOU
Would never use wireless. Must be something else setting wise as we have UPNP off and NAT type 2. Maybe try to find someone technical in your family or friends to have a look? Also if can try taking your PS4 to a friends or family see if same at their house. Try it on different tvs even.
my connection test says my line quality is *D*, PING 188ms and jitter 27ms…
is’t good or bad???
i lag very bad. i didnt have lagging problem in FUT13 , but in FUT14 its awful to play with lag. and i use same connection that i used on FUT13…
please reply.. thanks
Basically D* is bad. Anything below B* will mean bad connection for FIFA.
HI,
I am facing a weird problem. In almost all online game modes, game runs pretty smooth until around 45th min, when lag begin to appear and then disconnect occurs. This happens like 4 out of 5 games. But real issue is it only happens around 45th minute… can anyone help?
Sounds too odd to be a common problem. Never heard it before. Maybe create a new FIFA profile or even console profile? Not sure.
Hi all,
I have been suffering weird gameplay in all modes of play since Fifa 13. I now have Fifa 14 and had it on PS3 and now PS4.
Initially PS4 was fine for a few games but now it is constantly acting weird.
I actually wouldn’t say this feels like LAG – more like gameplay engine confusion – and I guess could be mistaken by some as LAG.
Sluggish movement, passes going awry, players not controlling ball, not able to sprint fast enough.
When things are fine all these things work well and can play a competitive game….
What I recently did was reinstall game, create a new account and not change my controls (normally I would change sprint to R1) – the games seemed smooth and were fine again able to sprint past players etc… as soon as I changed sprint back to my R1 button – the players acted strange again – even if I changed back the players acted DUMB.
Can you please test this kind of scenario and comment?
I also have heard about hospitality settings causing these weird kind of problems – I cannot find the setting on my PS4 for this.
Can EA do something to your profile which can fix this?
Its the EA servers happens every time around Team Of the Year release. So many people go online the servers can’t cope. Mainly the stats servers we think trying to record everything between you and opponent. Will try the sprint button thing worth a try! Also go to customise in main menu, then online settings, privacy settings. Switch all to off.
I still was getting this problem and also was chaning my tackle button and slide tackle…
Since changing these around it seems much better – get the occasional laggy match but much better overall..
Please try and see if you can confirm this 🙂
That is interesting will give it a try. Will tweet out if does make a difference and add it to the site.
I cannot believe how ea can let this lag spoil an excellent game.
I get all the lag symptoms described my most here. Tried numerous things and some says good then others terrible.
I am a fifa addict but hate this constant let down by ea
Not just EA unfortunately your ISP and where you live and what you do on your internet. Also your opponents. EA do need to immprove servers though and Sony and Microsoft need to improve their networks.
you guys sure it´s just lag? I´ve been in contact with EA until 2-3 weeks ago explaining my problem. I get this lag online, but i also get this spiky thing when i try offline games sometimes.
Regarding EA, i tried numerous stuff, and we´re at that point that we did many trace route tests and they contacted me again and saw there might´ve been something there and they should let me know, and im still waiting – but they said this might take up some time.
But normally for me, the first game i play is fine. Then comes trouble. spikes, unplayable infront of goal and delay. If i turn off my PS3 and wait 15 min for example, it is normally fine again. Does anyone of you experience these things as well?
I´ve disabled all the things in customize/online settings/privacy settings as some guides on youtube that claimed to have a fix and that. But it doesnt work for me.
Are your menu´s also spiky/laggy when you switch across them?
I think it might also be an ingame problem and EA just havent come up with a fix yet, or didnt wanna put too much into it because of the PS4 launch, which apparently also has problems.
Never had laggy menus so that points at a problem outside of FIFA to be honest. Unless your disc is the fault? Only time have laggy type play offline is with guests. Otherwise always perfect. You tried a friends playstation with your FIFA disc?
I downloaded the game. Early access version.
So it should be smooth.
But when my game runs bad, then the menu´s do too :/
My playstation was cleaned around a month ago now, so that is not to blame.. it´s fkn weird.. 🙁
But game has behaved pretty well the last 2 days, which is the the longest run since the very first week of the release 😀
But i know it´ll be back, but daamn i´d like to know the cause of it :/
Does sound weird especially to have bad response in menus. Presume all other games online are fine?
after noticing there are different kinds of lag. i wondered if you know how to sort the lag where you have no lock on effect in game. you feel vulnerable at every corner as no matter how poor the cross your defenders dont lock on. they just stand there. other symptoms are awful first touches and passing power feels random. and worst of all switching to the right defender feels impossible. This type of connection is weird because the gameplay looks fast and smooth but its far from that.
Have had this problem for years, don’t know what to do anymore, nothing works
Difficult to know exactly as so many factors. Have you tried the fifa defending tutorial with a video on how to defend corners and change players using the right stick. We have noticed strange gameplay lots across FIFA and because ISPs, where you live, your setup, the EA servers all affect the game its so difficult to pinpoint. Interestingly on XboxOne not had a single bit of lag. Now is that new XboxLive servers? New EA servers? Less people online with an XboxOne? Will wait to see.
I have tried third party routers, extenders, port forwarding, dmz mode, reset xbox to factory settings, clearing system cache, it’s just not right that EA are not helping in any way. I was talking to a lady from EA earlier today and I said I know a few people who play on Xbox One and have no lag issues anymore and asked if it could be because of the dedicated servers but she quickly dismissed that and said that it is maybe because there arent many people who have the Xbox One at the moment. I really wish I had enough money to buy the new console because I have used most of mine on trying to fix this, spent hundreds on new routers and other pieces of equipment. Word’s can’t describe how angry I am.
bought fifa 14 on release day, after taking a week to get to grips with the new game mechanics, i was loving it, couldnt stop playing it.
now all of a sudden, i cannot win a game and the game is horrible. it feels so much different, my players have no speed, reactions are poor, players have no sharpness when turning, passing terrible, wont jump for headers.
my internet is 13mb download 1mb upload and i am using an ethernet canle from router to xbox.
to try to eliminate various things…… it works fine on my sons xbox upstairs, and after downloading my brothers profile to my xbox, and playing a match using his account that also seemed to work fine.
i have lost my last 5 games in a row, and cant take anymore. its horrific.
i seem to recall the same thing happening all of a sudden with fifa 12, and i changed cables, filters, even isp’s, and nothing helped, so i wont be doing all that again.
its clearly a problem on EA’s end, and its disgusting that this can go on year after year.
everything was working fine, now suddenly i cant play a match as the frustration is just to much!
There are times when EA Servers usually EASFC really start to crumble. Best test is if you can possibly test at a different time of day like in the morning. However if fine on your sons xbox that points to something else maybe. ISPs (all of them) heavily limit the bandwidth as they basically can’t cope. Really hard to pinpoint as there are so many factors for each case. All ISPs seem to not like it if more than one of the same console online at same time.
hi there i am a very big fan of fifa love it when works and i am one of the very best won div 1 3 times won over 900 head to head on fifa 13 ect. now for the last two years i have had serious lag issues and massive delay in players functions its very frustrating as a gamer i thought it was linked to lag switching and in general cheaters. the game is just impossible to play players stop dead touch is non exsistent. just want to know what it is? i have reformatted my ps3 time and time again and still the same now it still doing it on fifa 14! i have 30 meg broadband.
can you please help me drop me an email
As we say a combination of many things. Your ISPs infrastructure near to where you live. If using wireless broadband and controllers. If you are capped by your ISP for downloading lots. The connection of your opponents, the EA Stats servers trying to keep up during the game. Its so difficult to identify where the problem is and it could be a combination.
its a joke thou should just work properly pay £40 for a game that doesnt work. my ISP is not capped use Ethernet conn. EA done a test on my line and according to them everything fine.
USEFUL INFO FOR THOSE WITH CONSTANT BUTTON LAG. That is constant input lag for months and months, not a one off delay in the game.
The issue I am almost certain is your FIFA profile/xbox account and it’s NOT your connection or hardware. I tested this theory and it is correct. I suffered button input lag in every game for 18 months. I tried other people’s connections, changed ISP 3 times, different controllers etc. It will make no difference as the issue is with your FIFA PROFILE or XBOX ACCT. I opened up a new xbox live acct and started a fresh FIFA profile and the delay was gone for the first time in 18 months.
No noticeable delay. I played head to head match and tested the goalkeeper movement. There is always a delayed reaction to the controller left and right movement. the control was instant. I have never had this for 18 months online. I was able to control the players properly in the head to head and was first to the ball on lots of occasions!!
I won 3-1 with 19 shots on goal!!!
It’s probably your profile that’s why it seems to follow u everywhere not matter what you do.
Thanks will investigate this as we have further info to share soon. Hardware does affect lag also.
I have also had this problem for a year now, I made a new account and played and it seemed fine. Spoke to an Xbox live chat person and they took my case to a higher department and said that they will remove any issue on my main profile (if there is one). I hope they do because I don’t want to be paying another £40 a year for xbox live just to be able to play one game.
i created a new PSN ID the fifa profile stays the same. i still got the same issues. EA NEED to investigate this problem. only thing i can think of is the HHD on ps3 is buggered
That could be another problem. We found our problem was with the router supplied by ISP. Put that into modem mode and bought a decent router. Problem solved for us. It isn’t the game if happens for months as everyone would have same problem.
What ISP are you on? I’m on BT Infinity and maybe there is something wrong with my openreach router because I have changed the homehub about 3 times and still have the same problem.
just turn off your before log in origin – and open fifa specific ports
I’ve just tested this quite extensively over the last week or so. I came across this post and decided to try some tests. I am with BT Infinity (option 2, Fifa 13 Xbox)
I want to say first off that prior to 19th-21st April 2013, our club didn’t have button lag. Over that weekend (April 19th-21st) button lag ruined it for us (came from nowhere). completely unplayable and cost us like 19 games. So for this reason we didn’t play.
Using pingtest.net and speedtest.net gives me really good results via wireless. ping below 25 at all times, 1ms jitter. Using a wired connection my ping is even lower at 19, 1ms jitter. Usually when downloading my ping rises up to around 35ms, jitter around 4/5ms. Too me that is ok compared to alot of peoples postings of their ping results.
So back to the testing, over the last few days i didn’t download anything and my line was stable from the results i received. From 22nd April Our club didn’t have button lag at all, seemed to have disappeared. So we continues to play as normal.
From what i read here is the person with the best connection should be captain. I’ve always been captain of all our clubs because I play any. Our clubs record was really really good. 75 wins – 8 draws – 4 loses. because of the lag over that weekend we lost 19 games that i counted because of button lag/delay. bring the total to 25 loses. After playing on Monday 22nd when the lag disappeared we racked up a few wins and the odd lose.
Now remembering that my line was stable, no downloading and browsing. There was not any wireless devices near or connected to the internet. So to even suggest they could be the problem was out of the question.
THEN…yesterday Tuesday 23rd April 2013, button lag returns!! crazy defeats and what not. So the only solution I & my brother came up with was to start afresh, creating a new club (I read somewhere that creating a new club gets rid of the button lag/delay).
WELL IT DIDN’T.
So the only thing i assume were of 2 things.
1. E.A server Pro Clubs doesn’t work well with BT Infinity
or
2. The problem with button/lag lays with the E.A server.
Now I am not saying that every BT Infinity user has this problem because it worked for me up until that weekend of last.
I have tried everything in this guide to try and rule out all the possibilities and it still is there.
If anyone has any ideas to this. That would be great. sorry for the long post.
Clubs is most difficult due to everyone having to sync to captain and then the two captains. Your opponent captain in clubs can create lag. Also if the EA stats servers are having a bit of a hard time. Would suggest wired though as that makes a big difference. Also the more you download the more BT will squash your connection (even if they say otherwise).
we also firewall off both and port needs to be open
Jitter: 1ms here. 🙂
lool my jitter is 224ms
im in a bad state my jitter is 53ms
Hey guys, do me a favor. Everybody who’s game feels slow, sluggish, with slow moving players even if its Ronaldo, Messi, etc … Try cooling your PS3 down with a room fan or something and let us know if you see any difference.
Hi christian what do u mean with cooling down my ps3
Adding fans around the area and making sure it is in open space.
Good thinking Cristian. We only use larger consoles so never used slim. Our xbox and ps3 are both in well ventillated areas. Just something done without thinking.
I don’t want to exagerate but my Large PS3 feels like an Intel i7 while my newer Slim PS3 feels like Intel Celeron. I just cannot understand this. Loading the game is done faster on the Fat PS3, loading of the screen after a match is finished takes less on the Fat then on the Slim. So I thought that it is either the Slim overheating or maybe they placed bad parts in it. All the Slim that I played on have the same feeling.
Going to do a post on this Christian as people seem to agree.
Hey guys,
If you read James’ post you’ll know what my problem with Fifa 12 is. Slow reaction, possible (as w4r says) out of sync and this makes the game unplayable. I have a PS3 Slim, Linksys E4200, a very good Motorola Modem and Comcast as my ISP (unitl Feb this year I had ATT). I did squad updates, set the right timezone for PS, then I configured the Router-PS3 with (either wireless or wired) static IP, DMZ and everything that you guys suggested (resulting a NAT 2). My ISP is rated A, I have download speeds at around 25Down-5Up.
Will all of these the game SUCKS. Can’t play at all. In 90% of the cases its unplayable. The other 10% are when sometimes through a miracle the game is responsive and I can play as it should be.
Now, the second thing. I also played on a Large PS3, with no DMZ, static IP configuration at all, wireless and with speeds no more than 1Mb Down- 256Kb UP and a resulting type 3 NAT (the connection is through multiple routers). In this case the games is playable in about 70% of the time. WHY? I get the out of sync/slow reaction only in 30% of the time.
What is going on…?
Strange that suddenly more and more people are saying xbox slim and ps3 slim are causing issues. As we use the older style of each we will try to do some research into this and let everyone know our findings. Did you have the same issue before using ATT?
With ATT, exactly the same thing. But here’s the thing, I also tried the old PS3 at my house and it was unplayable as well. Tried a bunch of different wireless controllers and wired controllers. Noting worked.
So far, what I realized is that it must be something with the ISP. Sometimes the game feels so good but other times is as bad as it can be.
If the game has one of those times when it works well, if I connect to with someone who’s using a lag switch or anyway does something to mess the internet traffic, the game suddenly goes into the crappy mood and the players respond slow (like James’ tanks) and so one. After that every game that I play is bad. Sometimes I do restart and it helps for the first 2 minutes of the first game, after which the same problem.
And also, when the game is unresponsive, I connect to a player and it stays in the arena until I score a goal after which the game starts.
Full of bugs.
I have te exact same problem, i have lost the last 12 games because of that, is olways out of sync, and i can’t play at Ll
Hi guys i have the same issue that you have. I play nhl and fifa and both games runs slowly i dont know if it s my xbox slim or my ps3 the 1st not the slim. I have all ports open my internet is fine with 50mbit and 10 upload and ms between 15 and 30 milliseconds. So i was wondering why this runs so slowly. When the game came out everything was fine. I am one of the guy who plays for money on virgingaming and i had a record of 110 wins to 10 losses and since then suddenly the game was slow i have lag delay i lost to people who i beat them before and they are wondering they also asked how bad are you playing now from that day to the other day. my record now is 139 wins to 39 losses so it cant be that i have 29 wins and 29 losses my last games. i never had this issue with nhl 11 and fifa 11. So i stopped playing this game for 2 months long i was asking my friends or the people who i played online and they said that the games runs smoothley without any issue. So i checked everything then monitor tv setting cotroller settings i changed even my internet provider to get fiber optic connection. My router is a fritzbox 7390 costs 250 euros so i was trying everything. I used 2 xbox slim both same problem i cleaned the cache i deleted my saved games nothing worked. I have also the problem that my screen freezes exactly 4 times in the game and then it runs gain but it happenes like every hour or sometimes a bit later but it happenes. I never had this before. i will buy now a gaming router asus 56 i dont know if this will help. I have still the feeling when i play the games i have lag when i wanna move quick my players. I lose to people who have a record of 300 wins over 400 losses i belong to the top players in the world something is wrong. I have to fight like hell agains those people lol. What else can i say i bought even a patch ethernet cable cat.7. i was saying maybe the ea server for europens are the problem i dont know maybe it s the patch they brought i have relly no idea. I play with wired controller.
i would like to know the port forwarding that you show us on top it doesnt show us what is for tcp and udp
I researched for many days why my FIFA 11 & 12 UT experiences seemed to suck online all the time, i would always hit the post, just miss sitters and lose to people I would dominate, yet the same people who came tyo my house i would crush everytime, I eventually put it down to 2 things (after a break i came back to see if its any better and it doesn’t seem so)
1. Slim Xbox 360’s – something does not add up with these consoles, they take longer to load and could be causing a problem.
2. The Game simply goes out of Synch
Interesting a few people mentioning Xbox slims now. Never used one but will definitely ask around. There are so many things which can create synch issues of which we have tried to cover across the site.
I live in India, have a 1Mbps up and 512kbps download connection, pingtest shows 1ms jitter and 43 ms ping at 320 mi distance (New Delhi to Vodafone server in Mumbai), I use Google dns (isp dns is too slow). I use a Belkin 300N router and my PS3 is kept just adjacent to it and I am sitting one foot from the console. I switch the router on-and-off before playing on PS3, to refresh the connection and there is nothing else connected to wifi while I am playing. But still I get an annoying lag, on head-to-head, online pro and in ultimate team. Sometimes the online pro lag is as big as 5 seconds (yes, 5 seconds). Also I lose the connection to my opponent (esp. in online pro) atleast 50% times, eve though I am still connected to EA servers.
Its really annoying to be unable to react to the opposition players in time due to the lag. So what should I do? Is there a playing style that could help? Or is a higher bandwidth connection needed? Or is it the distance of the EA servers from New Delhi the main culprit? Please reply. Thank you.
*sorry that was at 720miles (the pingtest value, from New Delhi to Mumbai) rather than 320mi
The one thing that you mention is wifi and nothing else connected to it. Unfortunately wireless can have so much interference that lag can easily be a problem. Especially PS3 with wireless controllers. We notice a big difference between our xbox wired controller and the ps3 wireless controllers. That responsiveness is key to doing well in FIFA. We haven’t tested all routers but maybe the Belkin 300N is not good. If you can find any local experts who can maybe suggest one. Don’t forget you can buy a router in a shop try it and take it back within so many days if not happy with it. So you could buy and try until success. Hope you sort it.
Thank you so much for the reply.
ping times in cmd to above mentioned ip addresses are 250ms and 290ms respectively. Is that bad?
I think i’ll get linksys or else just use LAN cable, PS3 is anyways sitting next to the router. Just one thing, if i get a 2mbps up/512 kbps down connection, how much difference could i expect (a lot or a little)?
Try to have a word with someone who knows a little bit about ISPs and routers local to your area. Hard to advise in other countries but 250ms is high.
hmm…called up a Cisco guy…lets see what he does. Thanks for all the great advice, really appreciate it. And you have an awesome site 🙂
cheers fingers crossed.
im on xbox 360 have been for 2 years now playing various games without any sort of lag internet provided by virgin media, for the last few weeks my H2H games on fifa 12 have lagged but no lag on pro clubs or any other game and ive never had lag problem with fifa 12 or any game before the last few weeks my conection is fine MW3 evan pro clubs works in peak time any time but H2H lags no mater what time what shall i do ?
Did you do a squad update in the main FIFA menu, edit teams, change squads, download updates? Often helps with gameplay issues. Noticed a lot of lag around FIFA lately after all the storms across UK so wondering if EA have been affected on their UK side of connection.
I have 17% on the test which was an F+(idk why they say 17% is not F-), but only recently have I been having connection problems. It mainly was every few games but the real problem was a lack of responsiveness by my Xbox controller. I even turn off my iPhone, and my CPU(which I upgraded to Windows 8 in hope that would help with bandwidth or wtvr). Is there anything else I can do?, because I just bought this controller and I would hate to spend more money on a garbage wired controller.
If you get F+ on the ping test you have serious internet connection issues and need to speak to your provider. Nothing you do with controllers etc is going to help you if connection that bad.
i h m in the same situation as u i also live in new delhi
i’d really like to get answers for your questions
I have experienced some of these problems ,,,,I suggest tha you should always use wired everything for gaming ,also the uk’s Internet infrastructure is very poor and miles behind the world,so if you play someone in France they will have a better connection than you,,,all ISPs traffic shape and use bandwidth managment,,,virgin,bt ect,,,especially at peak times,,,you will notice this if you play some games at say 2 am,,,,it’s fairly good compared to 6pm,,,,also using a good router can sometimes help,,wireless flaws….ps3 does not run on n draft so this gives bad signal..hence wired…..always have FIFA ports open,do not have DMz and open ports at the same time,,these cancel each other out,,,use one or the other…….good luck is helpfull aswell .
Cheers for all this Darren. Some good points. We have been fine since going through seperate router and everything wired.
everything on has been deleated my vp all my tournaments everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i mean it there better be something to fix it and also im still level 42 also and it says i did stuff 10 mins ago and its still all saved on my ps3.but one file says corrupted what does that mean help me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
you need to contact EA support
@AskEASupport
Hours of operation: M-F 9AM – 6PM CST. For tracked help, visit http://help.ea.com and click on Talk to a Game Advisor.
ok, love fifa, i am basically addicted, have been playing it daily since fifa 09, so i know how a good fifa runs, and how it should feel.
for around the last month, my fifa has gone terrible. i’ll explain as best i can…..
game stutters alot, goal kicks, crowded player scenes, air balls, gets quite laggy during the game also. the main problem is that im certain the players are completely unresponsive and sluggish, it feels like im dribbling and trying to turn with a tank, rather than messi.
this happens in all the online modes, and worryingly with my best mate, who lives 3 miles away, someone who i used to beat regularly, and who now beats me everytime.
i will detail my setup……
microfilter plugged into test socket to give best possible connection, 1 metre modem cable from filter to netgear router, 6 metre ethernet cable wired to xbox.
xbox has been placed in dmz in router settings, fifa 12 shows firewall as open.
pingtest is showing no packet loss and roughly 25-30ms ping to a few local servers, with roughly 0-2 jitter to the same local servers.
speedtest gives 7mb download and 1mb upload.
i have requested a mac code from bt broadband, to move back to zen internet, who i was with 2 years ago, when i never had a problem at all, although up until 1 month ago, bt internet was fine for fifa.
i feel like im going crazy, and want to just give up the xbox for good, as i cannot take anymore of playing fifa like this.
just seems that everything i do in the game is 1 second too late, and im not quick enough, yet before when everything was fine, i could do whatever i wanted.
im even thinking it may be my xbox thats at fault, but its showing no other signs of being on its way out.
im hoping someone can help, but i wont hold out much hope, as i have pretty much tried everything, even tried another router, and it was the same.
but thanx for taking the time, and also hopefully for any help you guys can give.
Have you tried squad updates in main FIFA menu? Amazing what that fixes especially strange unresponsive gameplay. You also should try a wired controller for us to say it is a problem with ISP.
squads are all updated, and when you say try a wired controller, would having the charge cable in be ok, surely that counts as a wired controller?
if so, then yes i have tried that. i have tried a new hdmi cable today also.
as far as i can tell it is 2 things. my isp, or my xbox. i migrated to a new isp yesterday, so now i just have to wait roughly 1 week until i am changed over. is there anything else you can suggest in the meantime?
im running out of ideas, ive tried everything and more.
The cable just charges the controller, still uses wireless to transmit the movement. Also whichever ISP you use FIFA or rather EA servers only work good with a seperate router controlling the data. So any supplied router/superhub from ISP needs to be in modem only mode and then a seperate router used to channel all the data. As shown on the site. This is the only way we could get perfectly smooth FIFA.
tried wireless controller, no difference. changed isp to the one i was with before when i had no fifa problems, tried another xbox, tried a new netgear £120 router.
the flickering llag and framerate slowdown seems to have gone, its just the slow sluggish gameplay that remains, feels like im turning tanks rather than players, its horrible, any suggestions?
will buying another router and putting my current one in modem mode really help?? any other suggestions??
If you are adsl and use a modem/router combo then I suggest dray trek vigor 120 modem,,,it’s a pass through modem so therefore the router controls the Internet connection and not the modem….I use this with an Asus rtn66u router,,,,,also wired controller for FIFA is best ,,,reduces button lag…everything that is wireless is prone to interference,,,just be wired …and bt are rubbish,,,,I use Claranet soho gamer broadband ,,,really good
hi james have you fixed the problem ? because im having the same problem where the players just don’t react to any controls basically ! thanks.
You done squad updates?
Hi, my Problem is a strange One i’ve Never played H2H, i Play pro clubs Only.
Since the past 2 Months i’m freezing every other game in my pro clubs match One game it’ll be Ok then the Next it’ll Freeze, ( i’ll explain the Freeze )
NOTE: i’ve Never Lagged once (The one off LAG But Rarely)
These mini freezers Are so annoying They dont totally freeze my Screen but they Can sometimes be aggressive, some Freezers are 3sec some are 1-2 sec, unpredictable.
i Always Seem to freeze 3 Times Per Half, etc ill freeze in 12 minute, Then i’ll freeze in 28th Then 45th, Then ill have another 3 Freezers 2nd Half.
Things i’ve Done –
Asked friends ( so far asked about 50 people there not having my Problem
Tryed 3 different expensive Routers.
Tryed a 60 GB ‘FAT’ PS3 (i’m on Slim)
Tryed different Profile
Tryed WIRED.
TRYED Fifa 11, WTH? i Freeze just Like FIFA 12 O_O?
something aint right here
Its not easy to pinpoint individual problems. Seems to point to your ISP if affecting FIFA 11 too.
Those mini freezes you talked about have to do with the PS3 Slim system itself and not with the game.
Last year, I bought a PS3 and was having those mini freezes you talk about (about 3 sec each, and very annoying). After researching a bit, I found out that it’s a PS3 Slim problem (especially for 160GB). I replaced my PS3 and since then no problems at all.
However, I experienced the same gameplay as James. Moving tanks not players. And those tanks can be Messi or C. Ronaldo.
Interesting we just have a normal PS3. Will ask around see if the slim has issues. The mini freezes can be xbox as well however.
Well i tryed two different SLIM PS3s, i also tryed two FAT 60 GB & 80 GB Ps3, so it cant be my PS3. happens on fifa 11 aswell, but this only occurred 3 months ago, NOTE!! this is pro clubs ONLY,
Hi James,
I’ve been having exactly the same problem that you have for a long time. I play on a Slim PS3 and things are looking really bad. However, I have a Fat PS3 somewhere else and the game feels much much better there. My Fat PS3 has no settings at all (DMZ, port forward) and that’s why it is on Restricted.
Here’s the deal, my Fat PS3 is in another location and it sits on a table which I believe gives a better cooling for the console. My Slim PS3 at home, sits under my TV stand but the stand is open both in front and in the back. I believe that my Slim runs with a higher temperature than my Fat. A few days ago I was having a really bad and slow game play with the players moving really hard so I went and placed a room fan right in front of the Slim and then started playing again. I don’t know if it is my mind wanting to have found the problem but after just 1 minute I felt that everything was going better (the menu, the games, players responded better to controls and so on). I still need to test this theory before affirming that this would be our issue and if you guys will please test it on your side as well. Just play normally and if the game goes into the crappy mode, put a room fan or something and cool that piece of … station and let us know if you notice any difference.
Just so you know, so far on my Slim (Linksys E4200 + Motorolla Modem, Comcast), I switched ISP = nothing, wired controller = nothing, DMZ / port forward and static IP = nothing, squad updates = nothing, time zone set up properly = nothing, wired connection = nothing. Overall 20% the game works well, 80% crappy.
On my Fat (Linksys E1200, with unknown ISP provided by the building). 1MB ISP, wireless connection, wireless controller, no DMZ, no port forward, dynamic IP, haven’t done squad updates, did not check time zone. Overall about 70% the game works well, 30% crappy. But when it goes into the crappy mode I just reboot the router and the game works well again.
Hi I have pretty severe Fifa 12 online problems. 80% of the time the matches constantly stop and the dreaded loading circle appears and can stay for up to 20 seconds. Very occasionally I get matches where it runs more smoothly but no match is without a good amount of stops. Most are super laggy.
My internet is pretty good. On Pingtest.net I did test to various servers and the I got was Ping: 67 and Jitter: 2 to a location 150 miles away. I did tests to servers up to 1500 miles away and were similar to the one above. The worst was a 50 miles away server with about 66 ping and 16 jitter. Seems good so any ideas on what the prob is? Cheers for any response.
Have you done everything suggested? Wired router and controller only, done squad update in main FIFA menu etc?
hi there , im getting problems with fifa 12 online and offline , my players have massive delayed reactions when controlling them and they seem to just not respond to what im doing ! ive got the same problem with xbox and ps3 where the players just dont feel right and feel completely wrong .. its offline and online game . massive delayed reactions . please help its driving me soooooooo crazy !!!!!!
And you’ve been through the points on the site? Updated squad files? Using wired router and wired controller? Is it just Ultimate Team or any mode?
When you play offline, are you actually connected to the Playstation Network & EA Servers? Try to disconnect you cable and then play offline.
I noticed that the Menu is very laggy if I am connected to the PS Network and EA Servers. However, when I disconnect the LAN Cable the menu starts to become more responsive. I posted a video on youtube http://youtu.be/ciVwaGWyGPU
No even offline you should be connected to the EA Servers to update all the “Football Club” news about how all your friends are doing and unlocking achievements. You are offline as you say if you start the game without the cable connected.
please help!! i have recently upgraded my virgin to 100mb and superhub now 70-80% of the time im getting bad unresponsive button delay on ping test is says 0% packet loss ping= 27 ms and jitter= 11ms and it says grade A which is bull i have a wired connection also i have tried modem mode and it was still bad…open firewall, good speeds of 40-70mb download & 4mb upload etc it is head to head and more so pro clubs that i lag in
That is actually quite bad jitter showing on your connection as a starting point. Not much can do about that except complain to Virgin. Head to head depends on your opponent and clubs is determined by the captain of each club for strength of connection. Make sure also using wired controller and always do squad updates seperate of actual head to head mode.
thanks for the reply, but i seem to have found the problem, i use 3 accounts for fifa 12 yet only 1 of them runs a smooth connection i have tried deleting all squads on all tags and re downloading them but still only smooth on the 1. could it be anything else to do with online pass…any suggestions would be much appreciated
Hi , i have a normal cable connection of 256kbps , the speed of which becomes double at midnight . Last night while pinging the 2 ips mentioned by you I got high latency on both of them …. (250 – 300 ms ) …. what would you suggest me to do so that my latency goes below 30ms ???? please suggest me something as I am dying to play fifa 12 online
Hi, great site. Recently Ive been getting button delay during evenings, I am on 22mb bt infinity, and during evenings I get button delay in games and the opponents sometimes dont get any they say.
Im connected to ps3 throught ethernet, on home plugs. I get 18mbs usually on ps3 browser and a ping of 55ms.
I pinged the 2 commands on command prompt and on 1st one I get average of 108ms and on 2nd 119ms. What are these servers im pinging? I know my isp throttles p2p between hours of 4-midnight, but I thought this was just torrents.
What do you suggest I do?
Thanks. Go to pingtest.net and wait for page to fully load. Then click on begin test in middle. You need a star rating of B or higher and jitter no more than 5 ms. Jitter being low is vital for FIFA. Will add that to page.
Also update your squads and if on Ultimate Team create new squads and delete existing.
Think I got to the bottom of it, I play fifa on 2 accounts and was only getting lag on one. After updating the squads like suggested I get no lag now. My pingtest is grade A, ping 31ms and jitter 1ms. Glad I found this site, thanks again.
No worries glad we could help!
Do you actually mean delete the whole team in order to lose all my players? Thanks
No just create new squads and delete the ones you have.
Could you explain how to create new squads and delete the ones you have. This is for UT right? Also, how do you just do a squad update? Thanks. Great site btw.
Think will add a new page to explain better. You update your squads from main FIFA menu, edit teams, download latest updates. It isn’t a case of deleting anything. Keep looking out for a tweet when we have amended this page.
Hey Guys
Im having problems in UT with sluggish players, passes going nowhere and everywhere .
However when i play online h2h seasons i have no lag at all.
I have a 30mbit connection with fiberoptics straight into my house, Nat is moderate (ps3) and use wired connection.
Is the same ports used for UT as for H2H seasons? If not, the only solution i can see is that there are software errors either in my UT files or in my PS3.
It is so difficult to identify each individual basis. Our only general advice for all is given on the site. Don’t use wireless and make sure you use a 2nd very reliable and well made router.
Hello! my problem is when i play the first game on ps3 -fifa 12 it runs fast and nice then after that the game runs sluggish (slower) dosnt lag as such! just slow.
im using a virgin super hub with open nat and getting 20-30mb speeds, does anyone hav any idea what the problem is??? i think it runs differently aswell depending on if you are playing fiwc or head to head etc. any ideas???
Our only advice is connect superhub to seperate router as shown. Worked for us and now have almost no problems in thousands of games in FIFA 12. Had lots of issues just using Superhub in FIFA 11. Also only use wired controllers. A very good investment!!
Hi,
I have a problem playing online Fifa 12 recently. I mainly play the Pro Ranked Matches and Pro Clubs. I have bought Fifa 12 since Oct 2011 and have play online with no connection problems, no lagging problems and no cut off problems.
Only these last few weeks I have cut off problems in Pro Ranked Match and Pro clubs during the start of the game and I receive a message “Your connection with your opponent is lost. A match report will determine the outcome of the match”. And until now the problem is still going on.
I tried playing during off-peak hours in the day where most online gamers are absent. It did not cut off first but have poor lagging issues and not until the mid of the match that it cut off again and gave the prompt message.
Now I have surveyed the Website on these issues and learn some topics on how to fix them. These is what I have already tried but still not fixing the problems:
· I tried using Wired Connections
· I went into my IP address page (I’m using Invensys) and input PS3 EA server TCP and DHP Forwarding Ports
· I enable UPNP but at times it says not available.
· I tried DMZ.
So please I ask for your help on how to fix this problem.
Regards
When I play at my girlfriend’s house (on the same xbox) the players are much faster and the players respond quicker. Shots also come across as more powerful. This is in Online Season mode and Ultimate team mode. I notice when I connect at her house that she usually only has one bar, whlie at my house (where the gameplay is slower) I have 4 full bars. I have called and the only answer they gave me was that the opponent was probably on a slower server?? Obviously this wasn’t the problem. Do you have any answers for this?
Can you not move in with her? Is she close by to one of the broadband boxes in the street? Maybe close to the actual exchange? The green bars are just the connection between you and your opponent not your actual broadband. Sounds like hers is better for whatever reason. Make sure not wireless and get new cables as a start.
Heh first sentence is a no! I’m talking about the bars when I am connecting the Xbox to the internet; each time I change locations I have to sign into the respective wireless account, and Signal strength is 1 at her house, while mine is 4 which makes it kind of confusing as to why this is happening. This may sound stupid, but it doesn’t have anything the TV?? I’m HD at my house and her’s is the regular XBOX non HD hookup. Have you heard of anything like this before??
Its your internet at a guess. Basically the signal strength is only how good your wireless connection is in your house, not the game online. Our number 1 rule is never use wireless anyway.
Hi guys,
I am really strugleing in UT12 by my players being out run by much slower players.
Is there anything i can do to prevent this from happening?
My team is always fit and fresh and i always play with 100% chemistry.
I am hopeing you can help because i am becomeing very dis illusioned with fifa 12 because of this and many other problems.
Any help will be much appreciated,
thanks.
Well we have seen these kind of issues before but more in FIFA11 when we had slower broadband and didn’t add the extra router.
Thanks for your help, i will be adding the extra router.
Fantastic website FIFA ADDICTION.
Much appreciated.
Hi, currently i’m being disconnected at the end of an UT game just after I click advance. I have a Thomson router and I’m with UPC, my friend also has this problem with UPC. My Nat Type is moderate and everything else in Fifa works perfectly fine. Is there anything you can do to help me? any solutions to try? I would be very grateful after having such a terrible record on UT and getting no coins from matches :\ thanks
Yes the answer is on our other page https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix. Get someone technical to look at what we have done.
My router doesn’t have an option for modem mode….is there anything else I can try?
thanks
You need someone technical to look at your router and how your ISP is set up. Solution will be something to do with that.
i have a problem with fifa 12 and by the sounds of it so do lots of ppl im playing on pc and my pacey players are being outrun by slow players is there any way to fix this?
I am currently at my friends house and he uses virgin fibre optic broadband and uses Ethernet cable to his ps3 from router. After every game ultimate team and head to head season his games are being disconnected and his NAT type is moderate and I can’t find any problem? Help please?
This is the solution – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
hey guys is are the EA servers down today for fifa 12?
because a few hours ago i was p-laying fifa 12 online and everything was fine but now when i am trying to log into EA servers it says unable to connect to Ea servers at this tyime please check your network connection or try again later
wonder whats wrong :/ anyone??
There were a few problems with Xbox and PS3 sign ins but we were on EA servers all night from 6:30pm without any issues. We usually tweet any known server issues.
I’m not on wireless and have a great connection. Are you aware of an online crashing cheat? People use it particularly in cup matches, you will be winning 3-0 or more only to have the connection suddenly go down and they get a 3-0 win awarded to them at any stage in the match. Quite often the game goes down when you put a winner in around the 89th minute. I can just picture some little twerp crashing the game in a rage. Really ruins the online experience. Is there anything that can be done about it?
Yes wait until 27 seconds on the final screen before clicking ready! Has worked for us nobody managed to disconnect us in 2 months.
I think EA have done a TERRIBLE job with the fifa12 online play. The lag is insane, although I got very good connection. Because of this lag, I keep losing matches against terrible players, which annoys me. I’m honestly considering to stop playing fifa, cus this is just bad service.
Having no lag at all for 6 months using our separate router connected to modem/router. So only partly EA fault server wise. Don’t forget lag in head to head games such as Ultimate team doesn’t involve the EA server. It is the connection to your opponent which means your set up or theirs. We had lots of lag in FIFA 11 before changing our router set up.
It is terrible! I’m thinking to stop playing fifa12 too after so many online players with very slow connections keep winning! Can you imagine when it start to rain or snow ? I can make a cup of coffee while waiting for the ball to move after kicked it! It is becoming a stupid joke now. Why can’t EA allocate for those with slow Internet to play in the same group? And leave with good connections to enjoy the game for once!
Its a tricky one as so many people use wireless and abuse their internet by constantly downloading. Affects all games online. Mae sure before playing any game latency shows and stays on 3 green bars. We haven’t had many bad games lag wise since we did our connection fix though. Roughly 200 games. https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
Uploaded latest squads, reset squads. Nothing works to fix the strange gameplay problem. A new controller doesn’t help. The symptoms are the following:
– players ultra slow – players with a 92 speed attribute are overrun by players with 60 speed attribute
– imprecise passes or shoots
– player not reaching the ball when very close to them
– players feel like they are skating rather than running on the field.
It happens randomly, but when it happens it stays for days and then finally (not sure how) is cleared and everything return to normal for a few more days.
Are you using wireless? Try a wired connection and switch off any mobile phones or wireless devices. If happening in Ultimate team go and play an offline exhibition match and then an online head to head game. See if Ultimate Team is then back to normal.
i dont know whats wrong with ea but this lag needs to be fixed quickly
Try going to main FIFA menu into team management and downloading any squad updates. If you have it every single game more likely to be your ISP/router as in H2H and Ultimate team games these don’t involve EA servers until end of game.
wtf happening to ea now i cant play club i get dc in evry game in start i cant go to game why this happen it was ok last month why they changing it i h8 this
End of tournaments can happen. Been fine today for us after 12pm
Would router security type affect it? Some have said WPA is better for online gaming than WPA2.
That only affects wireless. We recommend not using wireless as we said.
grahaaaaaaaaaam nothing changed still lagy man help me u r the only hope
hi,im using xbox live and fifa 12 is laggy most! of the time,GOD its annoying.it says moderate on fifa 12 the firewall or something,im abit confused with all the tutorials and i live in a share house with 5 computers,im scared if i start messing with the ip addresses i might have some unhappy house mates.basicly all i want is fifa to be delagged thank you.
Graham
Wired or wireless? With 5 computers you really are up against it!
maaaaaaaaan i hav huge laaaaaaaaaaag in last 2 week after new ps3 update but only in club in h2h no lag but club grrrrrrrr im a top player i always any i ranked any but now i cant i only play gk or st with too much lag evry 2s i thought its about my internet speed but it isnt . i have no lag b4 that update plss man help im so angry about this
xbox 360…..problem, on season friendlies on live , the game is very sluggish and slow, not very responsive, but my NAT is open, my connection is good, nothing else is downloading, tried everything but failing miserable……do you reckon trying a wired connection will work, also never has any problems like this with fifa 11……AAAARRRGGGHHH!!!
Never use wireless. That is rule 1. Can you check at some random time of day too like 8am? See if any different for you.
When I play fifa online, it randomly starts picking offside trap, wingers swap wings ect when i don’t press it. Also changes to ultra attacking or ultra deffending when i don’t press it. When i take set peices it makes me change the kick taker and then doesn’t let me move or take it so it takes it automatically.
It’s a dualshock controller but when i change to the normal ones it works fine. Is it the controller or the game? No problems with the dualshock when playing other games either.
Anyone else had this problem? If so did you fix it?
Cheers
Recommend the XBOX controller for pc we got one for £17. Play.com we got ours from. Didn’t need to configure worked exactly same as on xbox. MAKE SURE GET THE PC VERSION.
is that not a ps3 dualshock contoller hes talking about i hav some of the same probs
PS3
i think my problem is my nat type the thing is i dont no how 2 change it could u please help
Only needs to be moderate. Check this we reckon will fix ps3 issues too! https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix/
hi i got lag in last 10 days after new update ps3 i got big big lag on pro club i play any but now i cant its really bad what should i do b4 that i dnt have lag i was ranked as as any but now it kill me and i dnt play much like b4 cuz lag
See other replies and page update.
usually i’m the captian of my club and my mates work perfectly fine with the same isp .. :/
Sounds like you shouldn’t be captain of club if have bad ping results and mates are fine. Let the person with strongest connection be captain so they can carry anyone with problems. Do you download anything more than 2 hours a day between 4pm and midnight?
no wired lan connection
H2H shouldn’t give lost server as that is your broadband and your opponents. If it is fine all them times I would say the first bad game you get try switch off and router too. Also is it particular times off day when it gets worse? If you do lots of downloading from such things as bit torrent your ISP will amend your download and upload speed.
the thing is i loose ea server on h2h even when the pc isnt being used for anything including downloads and have a strong service provider could it simply be problems with peak time use then? from my isp.
We have found only one solution to all connection issues. We set Virgin superhub to modem mode and tried a few old routers connected to it. An old netgear works fine on every format including PC. Currently tracing all network traffic while playing FIFA only with the Netgear and without to see where the disconnections are happening. For us 100% Virgin media hub issue on PS3 and PC. However its fine on Xbox!
Hi, I am having serious ping issues when i play online especially with pro clubs. On other games online i work fine i don’t have any ping over 100 but lately when i play fifa online i have over 150 ms. i tried pinging the given ip’s the results where an average of 190ms
please help asap 😡
If ping issues are you using wireless fella?
no im using a connection direct frmo the modem through a wire
Pro clubs is the hardest connection wise as it depends on the captain of your club having a strong connection and you all synchronising with them. Need to make sure none of you press any buttons and let all loading screens run for clubs if issues. One of you having poor connection will affect everyone else. Has improved for us over 11 but we upgraded our broadband and none of us download heavily. If you download lots ISPs will amend your speeds.
Hi I’m in ps3 and whenever i play ultimate team online after the game it says I lost my connection to ea fc servers and then kicks me from ultimate team and I get no coins. What do I do?
This used to happen to us every time until the patch. Would have to suggest an uninstall and reinstall FIFA, tho obv you will lose any saved progress of pro and career mode. Not happened since patch for us.
Why unranked games are faster than head to head season? I think, one that causes lag is the AI levelling or handicapping inherent in the game. If you’re playing with a high level opponent, it is expected that you go slower….
Somebody has to explain on the difference in speed for head2head season and unranked games.
Now added potential fix – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
Hi Dear Fifa addiction, you seem very much into this game including its technical aspects. Can you please help me? I ve been playing the series since 08 and I have encountered this problem every year. There are streaks of matches that my players seem like they are stuck to the ground are impotent to shooting and passing in one word are helpless.My ps3 is NAT2 and fifa is moderate, and no firewall. Recently Ive been experimenting with tactics(I never used them before) because I read somewhere that this may be due to your opponent using high possesion tactics although it is very unlikely that all your opponents suddenly start using this tactic. I think it is momentum/scripting but I really wish there is some way around this because when the game is flowing smoothly (even if I loose) I really enjoy this game. I am currently switching between divisions 3-4. Can you please help me if there is a way? Thanks
Hi Roderick,
From our experience of 11 messing about with tactics seemed to create more of the problems you are describing. Daren’t touch them on 12 yet as so far 4-1-2-1-2 using counter attack preset seems to work well against most. I’d guess 80% of all players use the high pressure default. If you are in div 3/4 defo not having too many problems with gameplay? Know what you mean tho. For us various things have helped over the years playing FIFA. New controller, new broadband, new xbox/ps3, switching off commentary in 12 etc etc. Without pinpointing why sometimes the game just doesn’t seem to play how you know it should. Have to say on FIFA 12 ps3 and xbox not really had the same problems as in 11 so far.
Check the new thing we have added to page. Mobile phones, keep them away from ps3/xbox and controllers. See if makes that bit of difference.
Hi Fifaaddiction,
I must say I loved those tactics, they give a new dimension to gameplay (if I am not imagining it).With regards to mobiles etc please note that my ps is wired to the router so I guess they will not affect right?As for scripting/momentum do you beleive its not the case? thanks
PS3/Xbox use wireless controllers (unless you use a wired one). These can have interference from mobiles.
I followed everything I disabled the media server and I put the right time.
Oh I wanted to add that when I play heads-up seasons the same thing happens to me .. me hangs the picture is jerky 2-3 small circle appears on the left but I did not log off … but when I play with the pro club and I this happens to me is disconnected …
because with the club pro and my butt off and not?
fifa addiction
Perhaps I understood when I said that the Pingtest … I do not send and receive packets .. and for what I get disconnected?
if you like I do to make sure that I can send and receive packets?
Hi Fabio, we will send you an email to see if we can find out more about your problem. If we find anything with yours will let everyone else know here.
congratulations for the site:)
fifa addiction because I wanted to ask 2 or 3 times a day I log off from matches per club?
me 2 or 3 shots a game then I get the circle to the left and says “connecting to servers and is broken … and more, however, and the servers are connected and …
you can explain to me what I do to improve or fix this problem?
thanks
Hi Fabio. Thanks. There are many reasons why disconnects happen. Make sure not using wireless. When playing clubs the captain needs to have a strong reliable internet connection. We would need to look at the setup of every person individually so can only give so much guidance. If you have followed everything we have said then you should have a better chance of no disconnects.
thank you for reply, i try pingtest and speed test all the time i get grade A and have an connection speed at over 42 mbps at most times of the day, its not everyone from different countries and will try to video the most blatant lag for you 😀
just a quick question can an opponents connection cause lag and not effect them? whenever i play someone in london or abroad my games are terrible my players unresponsive etc etc but when i play someone from elsewhere or my friends the game is perfect, i dont have any other connection problems on any other game just fifa any answer greatly appreciated
Hi Dawson.
They experience lag too but the experts can actually give the lag when you have the ball. Try video them on a phone and we will start adding people we find to youtube channel. If you experience it all the time when people further away from you would suggest it isn’t everyone lagging you.
Also please check out the pingtest I provided on the page.
Please please add the fix for ps3 soon. I just cant play without severe lags, connection losses and with some friends not at all.. I tried everything I found googling, even putting ps in dmz, and nothing has worked for me yet. Additionally I often get “EAS FC ERROR” and I just dont know what Im doing wrong..
Thanks a lot!
Did a lot of testing on PS3 last night the site will be updated tonight with some help and a couple of solutions.
i have a 100 mbps broadband and experience out of sync connection about every online game i play since this latest patch of fifa 12 was released. saying it isn’t the EA servers makes me think you’re on EA’s payroll
Hi bs, I have thought exactly the same as you for nearly 2 years. I use 50mb broadband and not had any problems in FIFA 12 like I did with FIFA 11, where the servers would disconnect during games and I wouldn’t be able to connect to them in the first place. To get to the bottom of any connection problems each case has to be looked at seperately. Lots of questions have to be asked :
What console are you on?
Are you using wireless or hard wired? Wireless should not be used for gaming with EA.
Do you mean in head to head games which are purely the connection between you and your opponent not EA servers?
Was it ok before the patch?
What is your NAT type saying in the menu screens? Open, moderate or restricted?
Do you have other consoles or people using the internet in the house at the same time?
Who is your broadband provider?
Do you download during games?
PS I wish I was on EA payrole and believe me I would improve their communication 100%!
online play should only be dry,snow and rain messes up the whole game and it ends up being boring
Have to agree with that the weather conditions are not accurate and end up spoiling most games. I quit out online 1st minute if snowing just no point playing.
ya mate i have 40 mbs download speed 50 mbs ping speed wired connection got new xbox got wiring and everything else new and i still get lag every game i moved house in the meanwhile different broadband provider different router different xbox and still have lag every single match,tried dmz and everything else if this is not the ea sercer what is it then???????
None of you are saying if these are head to head games? Head to head games are peer to peer connection – you and your opponent. If they have bad connection or you there is lag. Unlike with Pro matches where you all connect to a server which you have to synchronise with.
Try testing your streaming capability using the pingtest.net website
All I can suggest is try removing any changes you made to any squads and also don’t use any custom tactics. Although that shouldn’t make a difference it did in 11. Also make sure you use the alternative commentary from Andy Townsend.
hi head 2 head games for me are a problem (ps3) . most h2h games are fine but i go on a run of maybe 9/10 wins then the game works perfect (no lag) until a point where it stops with a little loading symbol in the corner in mid-game, a few seconds later it says i lost the EA server. then go to reconnect to server and connects instantly but i get the loss no matter what the score is 🙁 then it does that for about 3 or 4 games after, then back to normal any ideas? i have lost 17 h2h matches and maybe 10 or 11 was because of this. help!
Same question really are you using wireless?