How to set up good FIFA connection
Read all of the FIFA lag fix page and our latest big help the FIFA Game Changer page then follow these steps for your console or PC. Between the three pages we cover everything you need to do to understand the issues and hopefully fix as many as possible. The other page being so in depth this is just a few console/PC and general tips and tricks to try. Will add more as we find them.
Xbox360
- Install game to console
- Make sure friends list is below 100.
- Date of birth of your account not set so you are older than 100.
PS3
- Make sure time and date are set correct
- In Network settings make sure Media Server Connection is disabled
PS4
- Lagging menus switch off UPnP and set up port forwards(as per lag fix page)
PC.
- Uninstall previous version of FIFA. Somehow this creates an issue with the game.
- Game crashes on welcome screen – remove any generic controllers and restart – It is a must in our opinion that you buy the xbox style controller for PC. We got ours from Amazon links to many here – Xbox PC controller. Make sure the wired PC version at around £10.
- To stop jittery laggy play make sure you download D3DOverider and have that running before starting FIFA.
- Make sure your audio on PC is set to stereo
- In task manager (control-alt-delete) make sure FIFA.exe is given high priority.
Tips and tricks for FIFA connection issues
- Our number 1 advice is do not use wireless for gaming. Use a cable. Lots of things can affect wireless and it is not advised for gaming. Even 50 and 100mb broadband can suffer jitter which affects wireless badly.
- One good piece of advice if strange issues is switch everything off. Unplug network cable from console or PC. Start console and then FIFA and ignore any messages about network. Play a game and save something like a new career or a formation. Then connect the network cable and reconnect to servers.
- After a few games (3 to 5) close FIFA then go to your network settings page as below and select Test internet connection. You will be suprised how often this improves your game and the connection and lag.
- Use hard drives rather than cloud storage when asked about saving files.
- Use wired controllers (stick usb charger in).
- If you experience strange gameplay suddenly, passes going wrong or odd player movement go to the main FIFA menus and edit teams, download latest squad updates. THEN try our FIFA gameplay issue fix https://fifaaddiction.com/fifa-issues/fifa-gameplay-issues
- For Ultimate team keep all of your items in your club below 3000. Sounds like way more than you will have but people who buy lots of packs easily accumulate hundreds of contracts etc.
- Change the captain of pro club games to player with fastest connection. They are the one who sync to the opposing captain. The rest of your team sync with your captain and EA stats server but not the opponents.
- Disable all the music in the game to see if potential dvd issue.
- If you are using a tv does it have a 720p setting you can try? Rather than trying 1080p/i
- Some people have said deleting their profile completely. So set up new Origin account and FIFA profile has helped them. Obviously you will lose everything in Ultimate Team but if you at at the stage of tearing hair out try it.
Extra findings
Recently, some internet providers have started to run out of public IPv4 Internet adresses for their customers, and start to NAT their own network (known as Carrier Grade NAT). This means the ISP uses one public IP address, and “hides” most of their customers behind that one IP (just like your home router does with all your devices at home). In that case, you need to contact your Internet provider and specifically request that you get a public IPv4 Address. If that is not possible, there is no way around but getting a new Internet provider.
If you want to check if your ISP is putting you behind his own NAT, browse to your router’s configuration. Find the router’s WAN IP address (check the router documentation again, if in doubt). Make a note of that WAN-IP address, and then browse to a page that reads your public IP address (simply google for “what is my ip address” or go to whatismyip.com).
If the IP address shown on the website is different to the WAN-IP in your home router, you have a double NAT. Either your Internet Provider puts you behind a NAT, or your Modem is also a NAT device.
i cant find opponents in fut plz help
I keep on getting the ” No opponent found” message on PS3 while trying to play seasons. Please tell me if you can help me with this issue? I select different teams and my matchmaking settings is normal (very loose). I have even tried to disable the approximate location setting. Please please please help!
Still working out if this is EA trying to make the connections better when you find someone. Keep an eye out for new videos on the topic! Interesting findings.
I have a problem… in fifa 16… i cant find any opponents… it says cant find opponents… in evet game mode… any suggestions
Hello, i’ve been playing this fifa since the first day was released (PC) and i played in fut and ea challenge with no problems and also play coop seasons with a friend with no problem, but now in fut or ea challeng i press the button to play and remains seaching a player for a long time and i dont find anyone to play and i over to give up., i’ve been waiting already for 10minutes and nothing happens… i just can play online in coops but because its my friend who search for the opponents…..
Hi, I’ve been trying to play ultimate team online and I have my updates and connections all working. When I try to find opponents , it says there are none found. After a few days, I didnt encounter this problem, however, it takes a long time to find opponents and eventually takes too long, like an hour. Please help, and also, could you explain how to fig the lag on PS4 and how to do it. Thanks
So i havent been able to connect to ea server on ps3 for fifa 15 for about 1 month now and ive tried everything and i cant get it to work. I can get on my origin and ea account so im pretty sure i havent been banned
hi, i have been playing fifa 16 on ps3. Everytime i win, i get this message” an error occurred and your online stats reporting failed”. therefore, when that shows up i dont get the win, and that really annoying. any hep to remove that bug. thanks in advance.
do you mean head 2 head and ultimate team? We have just added a new page https://fifaaddiction.com/fifa-issues/fifa-ultimate-team-disconnect-fix/ which might help you?
the problem is still occurring to my game. i win on h2h and disconection is still happening. i followed your steps but stil happening. any help. thanks.
Hello, i have a problem. every match i am playing on ultimate team i disconnect right after the game.
what can i do?
Known fault we have added the fix in a new page – https://fifaaddiction.com/fifa-issues/fifa-ultimate-team-disconnect-fix/
I have been trying to play Fut15 for a while and each time it states that there was an error connecting to the EA server, although i can play regular seasons just fine, can you help me i’ve tried everything, it is not an internet problem cuz i tried to create a new account and that one works just fine, it’s just my regular account. Plzzz help, this has been going on for a while now. A lot of people had this problem before, and somehow had it fixed.
If seasons is ok and another account sounds like the account itself. Did you buy coins?
I have problem in EA Servers,i want to play ultimate team and its not connect with servers and comes ”EA Servers are currently unavailable.please try again later.”
Presume ok now? Keep an eye on Playstation/Xbox network status, EA server status (we tweet out when down).
I play pro club seasons but lately every time I play Pro clubs in fifa 15 I get a lost connection message and kicked from the game but stay in the party. FUT still works only Pro Clubs has this problem
hey, my friend and I both have 30+ mbps internet and even on the ping test everything seems to be just fine but when we try to play co op it lags really baad all the buttons are delayed more than a second, i tried everything, you are my last hope so plz help
Hard to say without being there doing the tests we suggest. Have you tried the https://fifaaddiction.com/fifa-issues/fifa-gameplay-issues game changer?
I did that pingtest.net and it gave me a B.I used it again half hour later and it gave me a D.Why is this so?
Sounds like an issue with your ISP? Keep checking it you can use that when call them if still problems.
Can you tell me, whats wrong with fifa world becuse when i want to move some player on active squad when i bought them they dont show on squad, then when i want to sell something note poops error cannot put in transfer list, and when i want put players in reserves to subs note poops out there was problem comunicating with the fifa ultimate team servers please try again, but when i play on my brothers account everything is fine pls help me
me and my mate want to play fifa world and each time we try to play each other it says the session is expired why is that
Never tried FIFA world. Maybe will try it one day and add it to the site.
My fifa world don’t connect to internet.. It’s a problem with my origin account.. I can play with other origin account.. How can i fix this for my origin account ??? please help.. Thanks..
Try this? https://fifaaddiction.com/fifa-issues/fifa-security-question-issue Or we have link to their support where you can contact them – https://fifaaddiction.com/fifa-links/contact-ea-support-fifa/
fifa 15 not connecting to ea servers when my son is trying to play with the ultimate team .i realise that this is not an uncommon problem after doing a bit of searching but cant find any solutions or answers .
if anyone has any ideas to sort this it would be much appreciated
Would need to know more, if can ask on facebook with lots of info will try help.
ive been having an issue at home for around a week now whihc is that me and my brother cant connect to the ea servers on fifa 15 at the same time, we both have xbox 360 and in addition to this we have to reset the router for the other to connect even after the other xbox is turned off. i have clear storage cache to no amends and im really frustrated as becasue he is ten he constantly whines at me when im on it and is reluctant to change over at any point…. been doing some research and it seems like it could be a common issue ?
Your answer might be on this page – https://fifaaddiction.com/fifa-issues/lag-fix Router needs UPnP set to on for 2 consoles.
i was playing fifa world the game started properly but after a while a dialogue box appears saying ea server not found plzzz do smthng
Nothing we can do will have to contact EA – https://fifaaddiction.com/fifa-links/contact-ea-support-fifa/
Cant Log on to the ea server for FIFA 14 on ps3 for last 3days. Logging to PSN but cant connect to EAFC. Problem with server still?
They do switch them off and last game at some point.
Hi, my friend and I can’t play together on FIFA 15: Ultimate Team. I can’t challenge him with my squad; we both got PS3, we tried anything before I found this guide. We’re friends on PSN but we can’t even play. Any advice? Thank you
Do you actually know how to do it? Do you both show up in each others Ultimate Team when you play it?
Is the fifa network down? Will it be back on anytime soon?
I have problem, i usually do lot of trading and used to dont have any connections problem with the web app but now I randomly get this “sorry, looks like something wrong bla bla bla” message and then no matter how many times I refresh site it still wont let me in. It usuallly goes back after 2 hours. During that time I cant also connect with fut servers in game. Is there any way to solve this?
It is EA trying to stop hackers. Not much can do except new browser make sure clear cache.
Hi
I have a problem with PC. It says that it cannot find opponent with similar star rating ect……so i checked matchmaking settings and chaged teams a few times. With no success.
Please help
Difficult on PC as not many play on it. Then more people play Ultimate team online than head to head.
I have a problem with logging in at FUT onmy Ps3. My network at the Ps3 is perfectly good but it says that its something wrong with the FUT network when I try to log in, and play matches. It´s a bit frustrating. Is there a problem with the FUT network?
Try to start game without network cable plugged in or wireless switched on. Then connect when in FIFA menus.
I have a ps4 and i have no problems playing online seasons but when i play with co-ops season with a friend its just too slow the controls are horrible…its like if i pass by presing “X” its done after a delay of 1second
Sounds like the combination of your connections against others isn’t strong. Don’t forget 4 connections involved not just 1 to 1 like in online seasons.
Whenever I play a game on fut , at the ,the game always takes me main menu and I don’t get coins . Plus I always get a loss even when I win , so is there a solution to fix this
Potentially lots of reasons. Was a known issue on XboxOne but thought the latest update fixed that. If not try a new Origin profile and new FIFA profile as last resort.
my problem with ps4 and its for all my online games so everything baisically is that I have a good internet connection but sports games im always connected to the ea server but I cannot play against any one like connect with them or download the updated squads it tells me to try again later and its over and over like this in my internet connection it says something about nat type 2 and maby having to change that can some one help me out please id appreciate it
Have you tried updating the squads before you go into online games? You can do it from the Customise Menu – Download updates.
Hello…
First… im desesperate…
2 years ago i have problems with fifa… before in Xbox 360 and now in One.
I play always fliendly with edited teams… example Real Madrid with others players… (play in a online league with transfers). When I play this machs are strange. I dont know how explain. Player with overall 87 as 77… ball pass near to players and they dont move… Fast player are slow… permenent bads controls… delay when pass the ball or make dribblings…
I try diferentes router setup, but no solved…
Thanks
Is it fine if you don’t edit the teams?
I have completed the connection/lag fix adjustments within my router and network to optimize Fifa 15 on Xbox One. However, I wanted to ask about enabling Ipv6 connectivity within my router? As I have Comcast and Ipv6 active in my area. After doing so I speed tested and received: 80 down, 23 up, and 5 ping (Ipv6 enabled), 126 down, 23, up, 11 ping (Ipv6 disabled). One other thing I noticed is I never get “Home” host in online Fifa 15 matches when Ipv6 is enabled. Please clarify this up for me to optimize my setup?
We don’t have IPv6 to test so until that time comes you are ahead of us. We know EA recommended it to @airjapesfifa when he was having trouble finding games.
I also had button lag ?
I have 2 x XBOX ONE in my household. One tv has 720p and the other 1080p. The one with 1080p always appeared to have button lag. I thought it was the servers at first… Both are wired on 100mb virgin fibre lines. I placed the tv into “game mode” Stopped the slight blur that happened before, but the lag still arose.
Today i placed the tv into 720p mode…. That seemed to stop the button lag ?
Could this be my TV, or in fact the xbox isn’t very good at supporting 1080p gameplay online ?
Could be bit of both. Good point tho will add this as we actually have a blog on best tv to buy for FIFA and why.
Hi darren….since you changed to 720p have u still had this problem?
Hi, I have FIFA 15 on Xbox. Everytime I turn it on it can’t connect to the EAS FC servers; therefore, I can’t access ultimate team. Fifa 14 on my 360 can connect though. Please please help I am so frustrated. I am also able to play seasons still which is weird.
Do you mean FIFA15 on XboxOne? And can play seasons online on that?
Hello
In friendly match, I am not able to play with some of my friends(actually 2 or 3 people)
When my friend sent me an invitation of playing game, it stopped at “loading page” after I clicked the invitation
It only happened when I tried to play with certain people.(most of my friends are Okay)
Please help me.. It is the same issue when I played FIFA14
Hello,
I was able to play online for the last 3 weeks (Never used the code). Now all of a sudden it gives me the connection problem saying my opponent has been signed out. It happens after I start the game after they put me in the arena 1vs1 with the GK, but before kickoff .
I did some research, reset ps3, redeemed the code that I had when i got the game… still not working.
I can play against my friends…but not online against random ppl..
Any help would be appreciated.
Thanks!
Not quite sure sounds like you need to speak to EA – https://fifaaddiction.com/fifa-links/contact-ea-support-fifa
Hey, I still seem to have connection issues to ea servers on fifa 15 for ps3, I’ve done everything needed for the seettings for ps3, any suggestions?
You need to explain in detail, as you now know it is complicated. Which ISP you are using, which router, wireless or wired. Did you run the broadband and EA server connection tests etc and what were the results. Did you read all the FIFA lag page and then try the added steps on this page?
Says connected to Xbox Live and have been thru your troubleshoot pages then when go to play it says lost connection. Now have new dual band router but still doing the same on Xbox 360 Fifa 15 Ultimate Team. Please help – son going crazy as unable to play. Thanks
Have the changes been made to the router as per the advice?
After finishing a online match in fifa world,they say connection has been lost n I cant do anything rather than closing the game n losing cash
We haven’t used FIFA World yet sorry.
It is the same in FUT. You can play normally at the end connection problem and match lost. Do you already know how to fix the problem ?
These pages will be updated soon with new info. Keep an eye on twitter.
I maybe late but: I had the same issue on fut12 (or13 can’t remember). I think i solved this by setting ps3 network to Nat1 (has something to do with UPnP on or off, cant remember precisely but i think the Fifa Lag article covers this as well)
Yes covered on lag fix page linked on the page 🙂
I dont know how to connect to ea server and origin to fifa 14 in my pc. please help me
Create an Origin account online 1st. Then download Origin and login to it. Then download FIFA or insert the disc and install.
1 i have fifa 14 in laptop i download and install whaen i start palying when i click unlimited team they are saying EA servers available try again later
2 please let me know and help me please.
Did you buy the game and put the code in?
Hi fifaaddiction… i have the button lag… i tried many many things to solve this but nothing worked :((
i tried all this:
clear my cache many times
install the game on the USB (i dont have an hard drive but only an internal memory unit of 4gb)
play without installing the game
xbox connected to the router wired and wireless
2 other joypad
another game disc ( fifa13 )
enabled cloud saves and saved settings and other stuff on the cloud
deleted gamertag and redownloaded
created another xbox live account
tried the game on another tv
try to play without hdmi cable ( i played with a non-hd cable )
i opened the ports for fifa and xbox live
turn Off all the sounds of the game
deleted all the fifa saves
formatted the internal memory unit and the usb
changed joypad settings
i connected 2 joypad and played only with one
changed privacy settings and EASFC settings
try to Set the system clock on 15 november 2005
and probably I also forgot something
please help me :((
We have something new coming soon but can’t guarantee it will be the help you need. Maybe though.
Solution without router is set-up Google DNS. Virgin is not able to resolve all DNS query and therefore connection is dropping, if you are PC player than its very easy otherwise find out how you can change DNS settings in console.
I have a weird problem for my PS# Fifa14. Maybe anyone knows the reason. I am able to play online matches against random people (head-to-head), and also I am able to play co-op season with my friend online. But i always (ALWAYS) get server disconnected when trying to play online friendlies agains my friend. Any ideas?
Is it the same friend or different friends?
my buddy is having problems after plaing online or doing skills challenges not recording anything as far as getting points or recording the games. Error message reads unable to obtain the latest database, but you already have an older match day compatible database stores locally. Note your data will not be the current Match Day data.
Would contact EA_Support for that one sounds like a corruption.
The same thing is happening to me “egg”what should I do .is it the game because every other game works online . It lets me go into ultimate team but I doesn’t let me play other people .
Yaa every time and the connection is green? Is it the game that’s the problem and shoul I bring it back
When Ian trying to join a game in fut it say “unable to connect to opponent “or “you have lost connection to your opponent “what do I do?
For every game? Sometimes they disconnect first. Is the connection red or green? If red might be poor speed on your side so they disconnect.
Ya everytime and my connection is green?do u think its the game and should I bring it back
Yamaha 4 every game and the connection is green …..
Hey guys..I’m wondering if you can help me.. I have a netgear cg3100 router and would like to know the settings for fifa12 ps3. I can’t get rid of the restrictive firewall iv tried the settings from port forward.com also dmz. Any other ideas would be greatly appreciated.. Cheers..chris
So here we are, new FIFA and THE SAME ******* DISCONNECTION PROBLEM! After every game.
We used to have same problem until resolved all hardware issues. Yes there is a communication fault often between EA servers and consoles but 80% of time is the ISP supplied modem at fault. Not defending EA here as they could probably do more like work with all the major suppliers testing. If you have a tecchie who can look at your setup and read everything on here.
Barca… I AM the techie, I have a high end LINKSYS router/modem and I have disabled firewall and placed ps3 in DMZ. I get a big green sign saying open on fifa but it still disconnects me after 90% of the games I play.
If you place consol in dmz and disable the firewall there is really nothing else u can do, the ps3 is now completely unrestricted.
Hi Arnie, if the Game says moderate or restricted even that doesn’t affect the game disconnecting at the end. There is a fault in communication between router and EAServer. They fixed that in 12 so suprised happening in 13. So you have ISP supplied router in modem mode then linked to your Linksys router? I’d try the different settings one by one within the Linksys router if that is the case. Flood control etc.
Hi peeps …important a virgin 100meg customer and when i play fut i get slow down of the players…and jolting every time i get the ball.i lay private game with my m8 who is a 60meg customer with virgin and we r both moaning about the same thing….important in modem mode and my speeds r ok….plz help as im going to smash the lot soon lol
As we say on site only works smooth with seperate router connected to Virgin box in modem mode.
so I have a problem with fifa ultimate team 2012 everytime I finish a match on it it signs me out of ea servers regardless if its in single player or online and this only happens in ultimate team and after every match so the problem is from ea servers for sure not with my connection because I tried my account at my friends house his ultimate team works but mine still did not and i have TP-Link TL-WR941N and I tried using wireless and wired but both did the same thing please can you help me fix this on my router. Thanks in advance
It is shown above. The issue is your modem/router disconnecting at the end of all the games. That modem/router needs to be modem only and connected to another router which will not disconnect. Please speak to someone who knows about IT and networks to resolve.
Hey guys I have a netgear CVG824G v3 Modem. I have NO idea how to get my connection issue, and I HAVE tried everything so far, even portforward.com but that didn’t seem to do anything. My main problem is FIFA 12 Ultimate Team disconnecting after I press exit at the end of a match. PLEASE HELP!!!
Hi Guys, thanks to your help i fixed my slow speed duing gameplay problems on my ps3. I upgraded my cable internet package and got a new modem sent out from the server. i am from australi and my server is optus cable internet. The modem they sent out to me is a ” Netgear CG 3000″. I done a speed test through both the new modem and through my connected tp-link router. The speed i was getting was greater through my new modem. I am playing UT12 via my modem with a ethernet cable connected direct to my ps3 , my speed problems and lagg have been fixed, but now i have a new problem
Every time i finish a UT12 game i get disconnected, and get sent back to the arena area. I dont recieve any coins or progress through the tournaments. This is really anoying as since my new modem install i have won all my games played being 10 games and have not progressed through the tournament or recieved any coins.
I am hopeing fifa addiction can help me, can you please tell me how to fix this problem?
Its me again guys just adding to my previous message below.
Is it possible that my fire wall settings have to be adjusted on the netgear CG 3000 modem?
It is telling me on the online game screen/options that my fire wall is on “moderate” is this correct?
I have been disconnecting from UT12 all night, i tried other online game modes and having the same problem.
Sorry about the spelling errors in my previous post, i am from Australia.
There is a huge time difference which is really annoying.
I hope you can help me with my two posts.
moderate should be ok do you not have anyone technical who can look at our suggestions. Defo that modem router giving you an issue.
I only have a Netgar router (cg3100)
what should i do?
Hey there, well i have the virgin media superhub too and a netgear router and know how to put the superhub into modem mode however my superhub is in another room from my ps3 so how am i suppose to move my superhub seeing as im using cable connection? Help Please!
longer cable?
A longer ethernet cable? isnt there any other kind of solution because i dont think i have a long ethernet cable
Not really as you need that cable from router to ps3. They are available in shops as long as you could possibly need.
Hi guys. My problem is not like most peoples here. My router doesn’t have modem mode, or bridge mode. I have tried disabling the wifi, port forwarding, DMZ, disable Qos, disable SIP ALG, respond to ping on internet port, DHCP. I also tried all of your tips like waiting to 27 seconds and still no use. Do you guys know of any router I can buy that has modem mode (preferably reasonably cheap, around €60-70) so I can play ultimate teams. By the way i’m on PS3
We can’t give advice on what hardware to buy as everyone has different ISP set ups and configurations. We never had a problem with our old router on 20mb broadband. It was the new one from our ISP on 50mb broadband which we had to set to modem mode. I would suggest trying different netgear routers from a shop where you can return them within so many days if not happy.
I have a Ubee router from ziggo, can anyone help me? (im from the netherlnds)
Ask someone who knows about computers and routers to look at our advice.
I don’t have someone that is close to me,,,
I don’t understand why my FIFA 12 UT (ps3) get’s disconnected sometimes when I put players to my squad.
And sometimes few times in game, once I played the Advanced cup with bronze Brazil players, I made it to the semi-finals, win 3-1 and when I’t went to the player ratings I got disconected from EA, few players lost contract and I didn’t get any coins from that game and I lost the tournament status where I was (I was so mad for EA that time).
Don’t start any Ultimate Team game until 27 seconds shows on the final ready screen before playing. See if that makes a difference.
OK
How do I do it with an Ubee ewv3200 Modem/Router?.
Please Help
You need someone technical to look at our advice and see if they can help. We can’t visit everyone unfortunately although I’m sure we would be rich doing that if someone paid our travel 🙂
Hello!
When I play UT in my PS3 i get dc after every match.The funny thing is I have tried with wireless and with wire.Sometimes i dont get dc and wins the game.Thats like every 10th match or somthing.I live in Sweden and using a Netgear cg3100.Please i really want to play UT can you please tell me what to do,word for word .
Thanks :=
Show this to someone who knows about computers and routers – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
hi, every time i play on fifa 12 ultimate team (ps3) it disconnects at the end of a game that includes offline. My ISP is virgin an I’m using a belkin wireless G plus router!! the modem I’m using is a motorola surfboard. I’ve tired forwarding port using enthernet cable and connecting my ps3 straight to the modem and still no luck! any ideas???
That is definitely the modem disconnecting from the EA Server. So you are saying you set the Motorola modem/router to modem only mode and connected the ps3 direct to that ethernet port?
hey im having problems. first of all im from australia i have a motorola sbg900 modem and no router. i have tried wired and wireless connection but i still disconnect after every ultimate team game and ive tried putting a gaming dmz for the ps3 that did nothing also ive tried about 7 other things that ea help people have said which also did nothing please help
Are you able to borrow an old netgear router from someone and try our solution (Basically that is the same as ours it is a modem and router). I believe the following post I found is heading in the right direction for your solution.
https://discussions.apple.com/thread/2322949?start=0&tstart=0
2nd comment down – Bob Timmons Texas
Re: 2 routers Motorola SBG900 + airport extreme (AE)
Feb 3, 2010 8:32 AM (in response to rick_lv)
Welcome to the discussions, rick_lv!
im sorry i didnt understand any of what the guy said in the link im dont know much about modems/routers and their functions. so basically i should buy a netgear router and then connected that to my modem then connect my ps3 to the router and try playing?
You need a friend who knows about computers and routers to read that and what we have put. We recommend this as not all netgear routers will work.
hey my router is netgear cg3000-1staus and im with optus. can anyone help me solve the the ultimate team disconnection issue after every match.
Will have a look. No promises of resolving though. You would need someone technical to look at our advice.
For me, FUT only working with Lan, but I want Wireless. I have to router conectet to the other. The first router is a “Telenor” router, (you can only get one in Denmark). It’s have a modem bet in it.
The other router is a Netgear.
Hi if you send us the model numbers we will see if we can find out for you.
It not a telenor router, it is a zyXEl with built in modem I think.
ZyXEL P-2601HN-F1
Netgear N 300 Wireless Router WNR2000
Ok will have a look. Can’t promise will solve as I don’t have it to test but can try for you.
Hi im gettting the error: u have been disconnected and will be returned to the ultimate team menu and it just stops and i only get xp no money. im on ps3 and live in sweden! and my nat type is 2
Hi that is your router/EA server disconnecting at the end of a Ultimate Team game. We have only found one fix for this as on the page. What is your router?
Nice one, will try this tomorrow, I have the old router I used before Virgin decided I needed the home hub thing. Have been pulling my hair out all afternoon. Funny thing is I tried an offline tournement and it let me get to the final fine, then I replayed the final about 20 times and it wont let me do anything, just keeps saying I have been logged out. Bloody pain in the harris. Thanks for this workround, though with 2 routers and all the flashing lights, my desktop will start to look like Mathew Broderick’s room in Wargames, it’ll be worth it.
i have downloaded origin for pc and my key for fifa 12 on the starting screen isnt working. do you guys have a key gen? or some spare cd keys? it’ll really help me. thanks!
No we certainly don’t. Contact EA here and they will see if your purchase is genuine and investigate.
I use an ZyXEL router, I connect through ethernet and still I disconnect, what can I do?
Krissi get me the model number will see what that router is. Was it from your ISP or you buy it seperately?
It is a ZyXEL NBG-419N
It is from my ISP
Have had a look for you. So it has 4 yellow ports and a blue port? Is there a cable in the blue port which goes to another modem box? If so try take your cable out of the blue port and plug in the cable from your console into it. Then on your console set to auto detect everything. Load up FIFA and play an Ultimate Team offline tournament. See if it disconnects at the end. If it doesn’t there is something on your ZyXEL router which the EA Servers don’t like. Let us know how that goes.
The wire from the blue port goes into the wall. But I do have a static IP address, could that be my problem?
The wire form the blue port goes into the wall, but I do have a static IP address, does that affect any thing?
Sorry for the 2 replies
Hey, i appreciate your help, but i have tried everything(on ps3) i have a dlink router and i have been dcing from fut after a match any match online or offline i can’t help it my record is already 0-0-14 🙁 it counts as a loss even if i win and it losses my contracts, any help thx!
Was that supplied by your ISP? Does it have the internet in port as shown above?
why is it that every time i try play a fifa 12 ultimate team match it says there is an error creating your game. please try again?
People really need to give more information. Are you on Xbox, PS3 or PC? Does it happen in offline friendly games too? Do all other modes of game like head to head work ok? We’ve never seen that error does it actually say that?
Keep getting kick from FUT everytime I try enter a tournament on ps3, any reasons and solutions?
yep EA servers were knacked. Now back again and tested ok. Follow us on twitter for updates on if available or any issues.
So we all have to buy a super hub?
? Not sure you can buy them was supplied by Virgin and you need to have broadband supplied by them to use it. Usually your ISP will supply a router. We are saying whatever they give people needs to be connected to router which doesn’t give connection problems. Be good to get a full list of everyone’s exact set up so we can build a big database of kit and what works.
ma nat on ps3 say type 2 is it correct ?
Yes PS3 and PC work fine in every mode when NAT type 2.
my router is DLINK DIR-655 so any help 4 me >>>>>>>>>.
I have a Zyxel router, do you have any ports I can open which could help me?
Added link to bottom of page. Ports made no difference for us however we don’t think that is the issue. It’s the routers themselves and EA servers not being able to talk to them properly.
what the hel dis doesnt make sense! i have to go and buy another router? LOL dont you have a procedure or something to play online on FIFA 12(pc) which was downloaded via torrent”
We tried everything the supplied superhubs from the main ISPs in UK have errors when trying to send and receive data. Mostly on PS3 and PC. It is partly an EA problem and partly a ISP giving cheap kit problem. We have no control over either of them so like you are forced to spend weeks trying to find a solution. This is the only one we found works on all systems. That router is like £15!! We are trying to analyse packet data when playing games to see when the “supplied” routers can’t talk to EA servers. If we find that we can tell EA and Virgin and hope. Needle and haystack! You haven’t bought the game??
just did, discovered that you have to download origin from ea then log on and put your cd key there.
can you make a tutorial on how to online fifa 12 (PC)? it keeps on telling me its unavailable for some reason. getting kinda annoying really
Amended page above please try and see if works for you.