Xbox EA Server connection issue
This is only for the issue that a player cannot connect at all on Xbox to EA server. Check our big page on FIFA lag fix and the FIFA connection fix page for an absolute stack of help on issues and suggestions.
If you find that an account can’t connect to EA servers on Xbox when another one can (for example you have two accounts or brother on same xbox connects fine) then it is usually a date of birth setting. A lot of peoples are set to way before 1900 and this means they can’t connect to the servers as it doesn’t accept people older than 125 (unfair on those older).
To check the age listed on your account, perform the steps listed below:
Sign into http://www.passport.net using the e-mail address and password associated with your Xbox Live Gamertag.
Click the ‘Registered Information’ link on that page.
Update your date of birth to your correct day, month, and year of birth.
You should now be able to sign in and play online.
Otherwise EA can fix this via their live chat.
Contacting EA support and live chat
Let us know if this works for you!
I signed into origin. What should I do next?
Where did we say do that?
this fifa is really annoying,im going to PES 13 im sick and tired of being kicked out of ea server after EVERY match i play….i have lost about 15k xp over these last few days …even more since i had the game.I have had the game kick me out during a league match online and given me a DNF when i logged back in…nothing like robbing u. i paid for the ea season ticket xmas day since then i been struggling to win a match. its made the matches 50x as hard…what a waste of money the season ticket is…too many faults with this game…really disappointed!!!!
On twitter @fifaaddiction and facebook looking to see if people want to write FIFA 13 reviews. Have a read maybe one way to get the anger out! Certainly helped us!
Hi mate I have just got the Xbox 360 and am trying to sign in to ea servers on fifa 13 I accept all documents my email address comes up and is correct I put in a password which I do and follow instructions on screen which is including a capital letter and number but when I submit it tells me that it’s invalid I thought I was creating a new origin account so how can it be invalid it also says that if the email address is correct which it is that I should re set the password but how can I reset a password that doesn’t exist I am confused please help ?
Hi I would go to the website here – see if you can login with an origin account first (top right of page) http://www.ea.com/uk Then check here – https://help.ea.com Hope you get sorted. Feel free to tweet us if still struggling and we can tweet EASupport might move things quicker if lucky.
i normally can get straight on fut but for 2 days its been saying i cant connect to the ea servers what should i do?
Check our twitter keeps you updated on when the servers are down.
fix the fut servers its not f**king funny eney more
I have my online pass which I haven’t used yet. This is because the option for me to redeem the code does not pop up anywhere.
Every time I click on any online gameplay options (for instance Season) I get the following message : ”Retreiving Online Pass content from the EA Server. Please Wait…”
This is followed by “Unable to retrieve content from the EA Server at this time”.
This has been happening to me for almost 6 hours.
I read through various Articles, One of which said I ought to try and redeem the code on my ‘live.com’ gamertag website.
The problem I face trying to apply the 16 digit code either there or via my dashboard, is that they ask for 25 digits and do not accept this code.
At any other instance I would believe my Gold Live Account or Internet connection is acting up, BUT I have a 4Mbps connection now which I’ve tried out playing
on the new COD Modern Warfare 3 game and it works absolutely fine. What could the problem be? Please help me with steps to ensure I can start playing online.
Even when i go to the FIFA 13 store it says : No Content Available. Check again later! – Why would this happen even though i’m logged in and very much online from my GOLD LIVE GAMERTAG?
The online pass should appear when you install FIFA. Have you tried uninstalling the game and installing from new?
Hey I would like to know whats going on with the server every time I log on to live I try to sign in to the ea servers and it will Say Ea server not available. Please try again Later and this has been going on for two weeks straight. I have reset my router clear my system cache and my signal is at Excellent on my router. Please Help? Thank you
Are other games working online ok?
I have a problem where my xbox can connect to EA servers no problem, but the second I start playing a match in career mode “be a pro”, i will disconnect from the servers at some point during the match. After the match I’ll leave “career mode” and go back to the lobby, log in to EA servers again no problem, then go back to career mode. I’ll start a match, and at some point during the match I’ll have been booted back off EA servers.
This doesn’t seem to happen with anything else – I can get on xbox live, stream netflix – all with no problems. I’m also not using wifi, running a hard line from my router to the xbox. I have no special port forwarding or any special firewall settings.
Is there anything you can recommend? Thanks!
Confused as to where you actually going? Career mode be a pro online? Let us know what menu options you press to get there.
i keep trying to sign in to the ea servers on fifa 13 on xbox and all i keep getting is there not avalible at the min can anyone help please
Follow us on twitter @fifaaddiction and @easportsfifa to see when the servers have issues or are actually unavailable.
My dad tries to play online in xbox 360. He connects to the EA server and before he can find a match it disconnects. Anyway to solve this issue?
Would need to know more. Other games work ok online?
how do i connect my xbox ultimate team account to my pc
You can’t. Has to be seperate team.
‘cannot connect to the ea servers at this time’ this is my problem in my system please solve dis
They do updates which can mean nobody can connect or your router isn’t happy. Might have been when they were creating the new MLS Ultimate team tournament? Otherwise reboot your router it a few times switching it off for more than 5 minutes each time.
i was playing a match and the ea servers had disconnected me and i cant get back on it
There was a warning for 3 hours saying servers were going down 12 midnight until 1:30 am GMT (UK time)
sir plzzzz, help me i can’t connect to ea servers it said that ea servers are not available this time try again later but i try and i try and i try but i won’t work,,what will i do plzzzz help me,,
Keep looking here as in other replies major work we are doing to find out. Have updated page.
hello again mate! so if you’ve updated where’s the pc section? pls help/ i really wanna access my fifa’s online features…
PC SECTION UPDATED – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
Thanks! hope you upload it soon! cant wait to play online!
Where is the pc section? Thanks for the help mate, i just can’t really figure out why my FIFA 12 (PC) won’t connect to the EA server. it keeps on telling me that it’s unavailable even though i allowed it in the firewall section on my control panel. am i missing something else? ty
Trrying to get that bit right as it is complicated with the Origin connection. Have to open ports for that rather than FIFA itself. Will try update asap we are doing screenshots at mo and creating a video for youtube channel.
I can’t connect to ea servers in fifa 12 from my pc, , what will i do?? plzzz help me?!
Updated response – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix
what must I do if its says connecting than says ea servers are not available try later than it shuts down (fifa 12) on pc..?please help i want to play this game badly..
Now updated with potential fix – https://fifaaddiction.com/fifa-issues/fifa-connection-issue-fix